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All properties in Lucerne, Canton of Lucerne, Switzerland

Ameron Luzern Hotel Flora

4-star hotel in Lucerne with restaurant and bar/lounge

  • Free WiFi
From
$140

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Seidenhofstrasse 5, Lucerne, 6002, LU, Switzerland
9.0.Superb.
  • Nice place but fire alarm went off and went down emergency exit and couldn’t open the…

    Sep 29, 2021

  • We stayed at the hotel for one night and had an amazing stay. Hotel is walking distance…

    Sep 21, 2021

See all 754 reviews

Official standards

This property advises that it adheres to Clean & Safe (Switzerland) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Safe
Shopping
Transportation options

The following facilities are closed on Sunday:
  • Restaurant
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 161 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Self parking
    • 24-hour business center

    For families

    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • Heart of Lucerne
    • Jesuit Church - 3 min walk
    • St. James Way - 3 min walk
    • Alpine Panorama Path - 3 min walk
    • Via Gottardo - 4 min walk
    • Chapel Bridge - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Premium Room
    • Standard Single Room
    • Comfort Room
    • Premium Room, side-angle Mountain view
    • Deluxe Room
    • Standard Room (Grandlit)
    • Deluxe Room (Grandlit)
    • Deluxe Single Room

    What’s around

    Landmarks

    • Heart of Lucerne
    • Jesuit Church - 3 min walk
    • St. James Way - 3 min walk
    • Alpine Panorama Path - 3 min walk
    • Via Gottardo - 4 min walk
    • Chapel Bridge - 4 min walk
    • Lucerne Ferry Terminal - 4 min walk
    • KKL Lucerne - 5 min walk
    • Lucerne Town Hall - 5 min walk
    • Rosengart Collection - 5 min walk
    • Lucerne Arts Museum - 5 min walk

    Getting around

    • Zurich Airport (ZRH) - 45 min drive
    • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
    • Lucerne Station - 4 min walk
    • Luzern Sgv Station - 11 min walk
    map
    See on map
    Seidenhofstrasse 5, Lucerne, 6002, LU, Switzerland

    At a glance

    Hotel size

    • This hotel has 161 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets allowed*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (CHF 26 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 164 ft (CHF 26.00 per night)
    • Street parking available

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Ice skating on site
    • Rowing or canoeing on site
    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby
    • Water skiing nearby
    • Windsurfing nearby

    Working away

    • 24-hour business center
    • Number of meeting rooms - 4
    • Conference space
    • Conference space size (feet) - 1647
    • Conference space size (meters) - 153

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1978
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Library
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Wheelchair-accessible public restroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Portuguese
    • Serbian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Espresso maker
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Free international calls

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    BACiO della MAMMA - This restaurant specializes in Italian cuisine.

    Bar & Boulevard - Onsite bar. Open select days.

    Recreation

    On Site

    • Ice skating on site
    • Rowing or canoeing on site

    Nearby

    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby
    • Water skiing nearby
    • Windsurfing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

    Optional extras

    • Buffet breakfast is offered for an extra charge of CHF 25 per person (approximately)

    Children and extra bedsPay at property

    • Rollaway beds are available for CHF 50.0 per day
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

    ParkingPay at property

    • Self parking costs CHF 26 per night
    • Parking is available nearby and costs CHF 26.00 per night (164 ft away)
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

    Policies

    Guests can rest easy knowing there's a smoke detector on site.

    This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

    Also known as

    • Ameron Flora
    • Ameron Luzern Flora Lucerne
    • Ameron Luzern Hotel Flora Hotel
    • Ameron Luzern Hotel Flora Lucerne
    • Ameron Luzern Hotel Flora Hotel Lucerne
    • Ameron Flora Hotel
    • Ameron Flora Lucerne
    • Ameron Hotel
    • Ameron Hotel Flora Lucerne
    • Flora Hotel
    • Hotel Ameron
    • Hotel Ameron Flora

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Ameron Luzern Hotel Flora does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CHF 26 per night. Parking spots may be limited.
    • Yes, pets are welcome. There's a charge of CHF 25.00 per pet, per night.
    • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Yes, BACiO della MAMMA offers Italian cuisine. Nearby restaurants include Bam Bou (3-min walk), Tibits (3-min walk), and Opus (4-min walk).
    • No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
    • Have fun with onsite winter activities like ice skating.
    9.0.Superb.
    • 4.0.Fair

      Confirm accommodations direct with hotel

      Customer service not helpful. Language at times a problem. Limited chides in restaurants. Didn’t have room advertised and claimed the hotel had no control over what was advertised however lowered rate of room they gave us.

      Vida Sarah, 3 night trip with friends, Sep 18, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      USA GUESTS AVOID- NOT a Welcoming Hotel

      This hotel was a disappointment on all fronts. The room was sub-par, with batroom lights and fan not working property, with windows overlooking a narrow street where young people were partying until 2am, so even with the closed windows we had trouble sleeping. But that can be expected in the older big city hotels. The customer service is what really is disturbing in this hotel. The front desk employees are hanging onside smoking by the entrance, and when they show up, you have a feeling you are a nuisance in their eyes. If you are an American guest - stay away! You and your paper COVID VACCINATION certificate will be treated with distrust and rudeness. Be prepared to reveal your medical history if you had a booster shot, because it will be questioned. That's my experience. The three nights i spent in Luzern were marred by this hotel. This was my third hotel in Switzerland and the first real problem with certificate. I've heard "no" before due to the charging COVID rules, but never in this unacceptable tone or manner that made me very upset. They didn't even apologize when it turned out my certificate was valid indeed. Only when i asked for the employee name they started to worry and offered to pay $20 for one of three ruined breakfasts, like it would make things ok. They only care about their ratings.

      Olga, 3 night trip with friends, Sep 17, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Hotel in a great walking location to the train and old part of the city. Staff was amazing ! Loved it !!

      Denise, 2 night trip, Aug 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A must visit city.

      In walking distance to main attractions, hotel staff very friendly and helpful. Close to ferry tours and train station if needed.

      Richard J, 3 night trip, Jul 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent choice

      Great location to the old and new city of Lucerne as well as train station. Room was very comfortable. The restaurant when open is excellent.

      Ira, 4 night trip, Jun 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      KKL art and convention center nearby hotel&station

      Martin, 1 night trip, Jun 25, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      3 night trip, May 13, 2021

      Verified Orbitz guest review

    • 6.0.Good

      bad luck?

      It is a good hotel, centrally located. Unfortunately, TV cable was not working and we had to change room rather late. The new room had no heating and in the morning has no ot water... breakfast was good.... check- in was kind and fast.

      sergio, 2 night trip, May 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location! Very clean! Great breakfast buffet! Friendly staff! The hotel gives you complimentary public transportation tickets, but we didn't used them, because everything is within walking distance. Parking is next to the hotel at a discounted price. There are complementary cold drinks in the room (Soda and water). I would definitely recommend this place. Close to the Bahnhof and a good variety of restaurants.

      Silvia, 2 night family trip, Aug 8, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      During COVID I do not think the hotel was taking measures at the breakfast restaurant seriously. No requirement for servers to wear masks, etc.

      2 night romance trip, Aug 8, 2020

      Verified Orbitz guest review

    See all 754 reviews