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XO Hotel Bacalar - Frente Laguna

Photo gallery for XO Hotel Bacalar - Frente Laguna

Front of property
Bar (on property)
Reception
Habitación Confort | Individually decorated, laptop workspace, bed sheets
Restaurant

Overview of XO Hotel Bacalar - Frente Laguna

XO Hotel Bacalar - Frente Laguna

2.5 star property
Lakefront hotel with outdoor pool, near Lake Bacalar
6.6 out of 10 Good
6.6/10 Good

52 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Tinto MZ 243 Lote 6, Bacalar, QROO, 77930
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Free use of bicycles
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Picnic area
  • Tour/ticket assistance
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Outdoor swimming pools

Room options

About this area

What's nearby

  • On the waterfront
  • Lake Bacalar - 1 min drive
  • Laguna Bacalar Ecological Park - 3 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive
  • Corozal (CZH) - 59 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Playita - 4 min drive
  • Finisterre Bacalar - 3 min drive
  • Marisqueria el Taco Loco - 9 min walk
  • El Pejelagarto - 18 min walk
  • Taqueria Chepe - 3 min drive
Map

About this property

XO Hotel Bacalar - Frente Laguna

A great choice for a stay in Bacalar, XO Hotel Bacalar - Frente Laguna features an airport shuttle. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include free bike rentals, a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free 24-hours off-site parking within 7 ft
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • Restaurant

What to do

  • Kayaking
  • Boat tours
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free bike hire

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually decorated

Freshen up

  • Shower only

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • Access via exterior corridors
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 13 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
This property only accepts cash.

Also known as

XO Hotel Bacalar
Cabañas Marias Bacalar
Xo Bacalar Frente Laguna
XO Hotel Bacalar All Inclusive
XO Hotel Bacalar - Frente Laguna Hotel
XO Hotel Bacalar Lakefront Experiences
XO Hotel Bacalar - Frente Laguna Bacalar
XO Hotel Bacalar Lakefront + Experiences
XO Hotel Bacalar - Frente Laguna Hotel Bacalar

Frequently asked questions

Does XO Hotel Bacalar - Frente Laguna offer free cancellation for a full refund?
Yes, XO Hotel Bacalar - Frente Laguna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at XO Hotel Bacalar - Frente Laguna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at XO Hotel Bacalar - Frente Laguna?
Yes, there's an outdoor pool.
Are pets allowed at XO Hotel Bacalar - Frente Laguna?
Yes, dogs are welcome. There's a charge of USD 13 per pet, per stay.
Is parking offered on site at XO Hotel Bacalar - Frente Laguna?
Yes, there's free self parking.
Is an airport shuttle service offered by XO Hotel Bacalar - Frente Laguna?
Yes, an airport shuttle is available.
What are the check-in and check-out times at XO Hotel Bacalar - Frente Laguna?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at XO Hotel Bacalar - Frente Laguna and nearby?
Have fun with on-site activities such as kayaking, cycling and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near XO Hotel Bacalar - Frente Laguna?
Yes, there's an on-site restaurant.
Does XO Hotel Bacalar - Frente Laguna have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around XO Hotel Bacalar - Frente Laguna like?
XO Hotel Bacalar - Frente Laguna is located on the waterfront, a short 3-minute walk from Lake Bacalar.

Reviews

6.6

Good

7.1/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

We had a great time! If you’re looking for a 5 start resort - this isn’t it. But if you’re looking for a quiet place to stay with your kids that offers an all inclusive option, this is it. The food and service was great. It’s a little far from town, but you can walk there. The pool and waterfront was very nice. The only downside is that the rooms need to be deep cleaned and renovated. There is a bit of mildew on the walls and the bathrooms smell a bit. Overall - a good stay! I would recommend the pontoon boat tour of the lake. We had a lot of fun!
Verified Expedia guest review

10/10 Exceptional

Excellent food and employees where very nice.
magdalena, 1-night family trip
Verified Expedia guest review

2/10 Poor

Luz Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

oliver, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel has a beautiful view of the Bacalar Lake, which was amazing. Also, you can swim into the lake, when the tide is slow. The worst part, the hotel doesn't have Wi-Fi service, food service in the restaurant all day and sometimes, doesn't have hot water for take a shower.
Sonia Peña, 5-night family trip
Verified Expedia guest review

6/10 Good

GERARDO B, 3-night trip
Verified Expedia guest review

4/10 Fair

Israel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel denied our reservation made through expedia. My family and I had to find another hotel. Later we met 2 people that told us that this hotel has done the same to others.
Francisco, 1-night family trip
Verified Expedia guest review

6/10 Good

A lot of construction. The wifi doesn't work and the cable didn't either. The staff was really really nice. The hotel doesn't look like the pictures.
3-night family trip
Verified Expedia guest review