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Mercure Hotel Düsseldorf Neuss, Neuss

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Am Goldberg - Am Derikumer Hof 1NeussNW41469Germany, 800-491-6126
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  • Dusseldorf (QDU-Dusseldorf Central Train Station) 20-min drive; 8.4 miles/13.5 km
  • Duesseldorf (DUS-Duesseldorf Intl.) 28-min drive; 14.8 miles/23.8 km
  • Cologne (CGN-Cologne - Bonn) 36-min drive; 29.8 miles/48 km
  • Neuss Norf Station 10-min walk; 0.5 miles/0.9 km
  • Neuss Rheinparkcenter S-Bahn 9-min drive; 4.1 miles/6.7 km
  • Neuss Sued S-Bahn 10-min drive; 4.9 miles/7.8 km
  • Free self parking
  • Free parking nearby
Good3.4 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Comfort
More comfort would be nice
Amenities
Amenities are not the best
109See all 109 Hotels.com reviews
From 409 reviewsTripAdvisor Traveller Rating

Mercure Hotel Düsseldorf Neuss, Neuss

Hotel Info: 866-539-8117

from $56
  • Standard Room, Multiple Beds
  • Superior Room, Multiple Beds
  • Standard, One Double and One Single Bed
  • One Double and One Single Bed
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free nearby parking

Also known as

  • Mercure Duesseldorf Neuss
  • Mercure Hotel Duesseldorf Neuss
  • Mercure Hotel Neuss
  • Accor Duesseldorf Neuss
  • Mercure Hotel Düsseldorf Neuss
  • Mercure Düsseldorf Neuss

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: EUR 10 per night

Optional extras

Rollaway beds are available for EUR 15 per night

Breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Playground on site
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Hotel Düsseldorf Neuss, Neuss’s small print

Also known as

  • Mercure Duesseldorf Neuss
  • Mercure Hotel Duesseldorf Neuss
  • Mercure Hotel Neuss
  • Accor Duesseldorf Neuss
  • Mercure Hotel Düsseldorf Neuss
  • Mercure Düsseldorf Neuss

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: EUR 10 per night

Optional extras

Rollaway beds are available for EUR 15 per night

Breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 109 reviews

Mercure Hotel Düsseldorf Neuss, Neuss
Outstanding5.0 / 5
good hotel
comfort
2 night trip
Mercure Hotel Düsseldorf Neuss, Neuss
Fair2.0 / 5
Difficult to Find
This was the least nice Mercure I have stayed in. The room was really cold and there was no way to set the thermostat (there was no thermostat!). It was really difficult to find using both Google Maps and GPS. I usually choose the Mercure because it is easy to find. There was no where convenient to eat except the hotel which was pricier than it should have been. I would not stay here again.
2 night trip
Mercure Hotel Düsseldorf Neuss, Neuss
Excellent4.0 / 5
Good business style hotel
Good hotel with clean comfortable rooms (no aircon in mine but only an issue on a rare hot summers night). Check in and out was as expected. Swift and friendly. Not much around the hotel but you don't pick his hotel for walks into the city centre. Taxi can be called by the hotel staff. Overall, it's a decent hotel so long as you don't choose it for walking into the centre.
1 night business trip
Mercure Hotel Düsseldorf Neuss, Neuss
Outstanding5.0 / 5
Hotel was very nice , staff were polite and attentive . Service in the restaurant was a little slow
3 night business trip
Mercure Hotel Düsseldorf Neuss, Neuss
Poor1.0 / 5
Dont rely on the online description.
I thought this hotel was misleading in its description as it was not in Dusseldorf or in Neuss but in a very unattractive suburb. I had a client with me and when we finally found the hotel the road was a dead end and a gang of men started giving us very unfriendly stares. We felt unsafe and the hotel,if we could get the car to it, looked uninviting. We both decided to drive in Dusseldorf and book a hotel. I paid for the rooms but I am now wary of on line descriptions.
1 night business trip

See all reviews

Mercure Hotel Düsseldorf Neuss, Neuss

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