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Krystal Ixtapa, Ixtapa

3-star3 stars
Boulevard Ixtapa S/N, Lote 4 y 4 AIxta Zihuatanejo, IxtapaGRO40880Mexico

Ixtapa beachfront resort with 3 restaurants, outdoor pool
  • Free WiFi in lobby and free parking
  • The rooms look like they were recently remodeled but the bed was hard. They didn't leave…Jul 9, 2017
  • This year was one of the more disappointing years. We were happy to see them doing…Mar 17, 2017
263See all 263 reviews
From 1,031 reviewsTripAdvisor Traveller Rating

Krystal Ixtapa, Ixtapa

from $103
  • Deluxe Room
  • Deluxe Room, Ocean View
  • Room (Krazy Super Saver)
  • Superior Room, 2 Double Beds, Ocean View

About Krystal Ixtapa, Ixtapa

Positioned between the Marina Ixtapa and the Palma Real golf clubs, NH Krystal Ixtapa is 500 meters from Magic World Waterpark in Ixtapa, Mexico. Zihuatanejo is located 7 kilometers (4.3 miles) from this resort.

Resort Features.
The resort offers an All-Inclusive plan and a European plan, and caters to couples and families. The resort hosts 6 restaurants and bars, including Bogart's, where international fare is accompanied by nightly pianist performances. The Lobby Bar is known for casino and salsa nights offered from late December through Easter, and mid-June through August. The lobby has 2 computers providing Internet access. The flexible event space can accommodate corporate or social events. An open-air fitness area features weight machines and free weights. The resort houses 2 outdoor pools surrounded by chaise lounges - 1 is an adults-only freeform pool, and the other pool features a children's and toddlers' area.

This resort offers 256 guestrooms and suites in an 11-story triangular building. Furnished balconies afford ocean views. Guestroom décor features marble-tile floors, Mexican artwork, and colorful bedspreads. Room amenities include wireless Internet access for a surcharge and cable television. Private bathrooms feature showers. Connecting/adjoining rooms are available on request.

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas



  • Free self parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Beach towels
  • Waterslide
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


On Site

  • Fitness facilities
  • Fitness classes on site
  • Playground on site
  • Volleyball on site


  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Krystal Ixtapa, Ixtapa’s small print

Also known as

  • Ixtapa Krystal
  • Krystal Hotel Ixtapa
  • Krystal Ixtapa
  • Krystal Ixtapa Hotel Ixtapa
  • Nh Krystal Hotel Ixtapa
  • Nh Krystal Ixtapa
  • Nh Krystal Resort Ixtapa
  • Krystal Ixtapa Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Beach access
  • Internet access (may be limited)
  • In-room safe

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Krystal Ixtapa, Ixtapa


  • On the beach
  • Delfiniti - 6 min walk
  • Magic World Aquapark - 8 min walk
  • Marina Ixtapa - 14 min walk
  • Ixtapa Golf Course - 22 min walk
  • Marina Ixtapa Golf Club - 26 min walk
  • Vista Hermosa Beach - 30 min walk
  • La Ropa Beach - 6.8 mi / 10.9 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 20 min drive
  • Free self parking

Krystal Ixtapa, Ixtapa

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