Queens Hotel Cheltenham in Cheltenham: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Superior Suite, 1 King Bed, Ensuite | Premium bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

4-star hotel in Cheltenham with restaurant and bar/lounge

8.4/10 Very Good

673 verified Hotels.com guest reviews

Property highlights

Pet friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

Price available on 6/25/2023

The Promenade, Cheltenham, England, GL50 1NN

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
24-hour room service
Terrace
24-hour front desk
Coffee/tea in a common area
Garden
Library
Lobby fireplace
Front-desk safe

For families

Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace

Room options

About this area

What's nearby

Heart of Cheltenham
Cotswolds - 40 min walk
Cheltenham Racecourse - 5 min drive
Sudeley Castle - 15 min drive
Gloucester Cathedral - 12 min drive
Gloucester Quays - 13 min drive

Getting around

Gloucester Station - 11 min drive
Cheltenham Spa Station - 19 min walk
Toddington Railway Station - 19 min drive

Restaurants

Cote Cheltenham - 4 min walk
The Ivy Montpellier Brasserie Cheltenham - 3 min walk
Brasserie Blanc - 1 min walk
The Scandinavian Coffee Pod - 6 min walk
Imperial Gardens bar - 3 min walk

About this property

Queens Hotel Cheltenham

Queens Hotel Cheltenham puts you just a 5-minute drive from Cotswolds. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Victoria's, which serves lunch and dinner. Other highlights at this upscale hotel include a snack bar/deli, a terrace, and a garden. The breakfast and location get great marks from fellow travelers.

Languages

Arabic, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Romanian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitizer provided

Individually-wrapped food options available for lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Hotel size

84 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (GBP 20 per night)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)

What to do

Golfing nearby

Working away

Meeting room
Conference space (1292 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop

Facilities

Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Banquet hall

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

40-inch LED TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Slippers
Iron/ironing board

Sleep well

Turndown service
Premium bedding

Freshen up

Private bathroom
Shower only
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Victoria's - This restaurant serves lunch and dinner.

The Gold Cup Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately GBP 17.50 per person
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

Self parking costs GBP 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Cheltenham Mercure

Hotel Mercure Cheltenham

Mercure Cheltenham Hotel

Mercure Cheltenham Queen's

Mercure Cheltenham Queen's Hotel

Mercure Hotel Cheltenham

Mercure Queen's Hotel

Queen's Cheltenham

Queen's Cheltenham Hotel

Queen's Hotel Cheltenham

Queens Hotel Cheltenham MGallery Collection

Queens Hotel MGallery Collection

Queens Cheltenham MGallery Collection

Queens MGallery Collection

Queens Hotel Cheltenham

Mercure Cheltenham

Frequently asked questions

Does Queens Hotel Cheltenham offer free cancellation for a full refund?

Yes, Queens Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Queens Hotel Cheltenham?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on Jun 25, 2023 start from $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Queens Hotel Cheltenham?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Queens Hotel Cheltenham?

Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Queens Hotel Cheltenham?

Yes. Self parking costs GBP 20 per night.

What are the check-in and check-out times at Queens Hotel Cheltenham?

You can check in from 3:00 PM - anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and contactless check-out are available.

What is there to do at Queens Hotel Cheltenham and nearby?

Queens Hotel Cheltenham has a garden.

Are there restaurants at or near Queens Hotel Cheltenham?

Yes, there's an onsite restaurant, Victoria's.

What's the area around Queens Hotel Cheltenham like?

Queens Hotel Cheltenham is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 6 minutes' walk from The Promenade. Travelers love the hotel's prime location.

8.4

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness