SureStay Plus Hotel by Best Western Reno Airport

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, blackout drapes, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Mountain hotel with restaurant, near Grand Sierra Resort Casino

7.8/10 Good

1,071 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $129
Price available on 9/28/2022
Map
1981 Terminal Way, Reno, NV, 89502
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Conference center
  • Business center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Heart of Reno
  • Grand Sierra Resort Casino - 33 min walk
  • Atlantis Casino - 7 min drive
  • Reno-Sparks Convention Center - 4 min drive
  • University of Nevada-Reno - 6 min drive
  • National Bowling Stadium - 10 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 1 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 10 min drive
  • Free airport shuttle

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel in the city center
Take advantage of a free roundtrip airport shuttle, a terrace, and a garden at SureStay Plus Hotel by Best Western Reno Airport. The onsite restaurant, Plaza Court, features American cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • A 24-hour front desk, a computer station, and an elevator
  • A TV in the lobby, 9 meeting rooms, and ATM/banking services
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to the airport
Room features
All guestrooms at SureStay Plus Hotel by Best Western Reno Airport boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 39-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 265 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite extended parking (USD 9.00 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4400 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50.00 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Parking

  • Extended parking costs USD 9.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
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Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
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Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Does SureStay Plus Hotel by Best Western Reno Airport offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Reno Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on Sep 28, 2022 start from $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Reno Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 20.00 per pet, per night, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Reno Airport?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by SureStay Plus Hotel by Best Western Reno Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Reno Airport?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at SureStay Plus Hotel by Best Western Reno Airport?
No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.
What is there to do at SureStay Plus Hotel by Best Western Reno Airport and nearby?
Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area. SureStay Plus Hotel by Best Western Reno Airport also has a garden.
Are there restaurants at or near SureStay Plus Hotel by Best Western Reno Airport?
Yes, Plaza Court offers American cuisine. Nearby restaurants include Crawfish Asian Cuisine (8-min walk), Sushi Pier (10-min walk), and A&W (14-min walk).
What's the area around SureStay Plus Hotel by Best Western Reno Airport like?
SureStay Plus Hotel by Best Western Reno Airport puts you in the heart of Reno. Popular attractions include Grand Sierra Resort Casino, which is 3 minutes away by car. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very Good

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Curtis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ameet, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tanner, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Surestay
Bath tub was filthy-dead bugs in the tub.
JANE, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ben, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3 Week vacation
I would have given a 5, but the service & food i the restaurant were not good at all. The waitresses were very rude. The wait time was way too long for only us and 2 other tables.
Glen, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great service. Clean but outdated
Comfortable bed and shower. Old hotel smell. Kind and generous service. Overall pretty clean. Outdated furniture and decor. I was unable to connect to my Netflix movie. Got into my account in the TV but couldn’t play any titles. I’m guessing it has something to do with the hotels internet being too slow for streaming.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Reno hotel
We stayed here for Hot August Nights for the second time. Good value for the money and great location relative to the Show & shine venues. Near the airport. Staff is friendly and accommodating. Beds are comfortable, rooms are clean and in good condition. Free parking. I highly recommend the SureStay.
Tony, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

barbara, 1-night trip
Verified Hotels.com guest review