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1 room, 2 adults

SureStay Plus Reno Airport Plaza Hotel , Reno

3-star3 stars
1981 Terminal Way, Reno, NV, 89502, United States of America

3-star hotel with outdoor pool, near Reno-Sparks Convention Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 971 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Amenities
Great amenities
Wellness
Wellness & sports facilities could be improved

SureStay Plus Reno Airport Plaza Hotel , Reno

from $89
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Suite, 1 King Bed, Non Smoking, Fireplace (Four Poster Bed)
  • Presidential Suite, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Accessible, Non Smoking

What’s around SureStay Plus Reno Airport Plaza Hotel , Reno

Landmarks

  • Ultimate Rush Speed and Thrill Park - 29 min walk
  • Fun Quest - 30 min walk
  • Reno Little Theater - 35 min walk
  • Virginia Lake Park - 35 min walk
  • Nevada Shakespeare Company - 39 min walk
  • Reno-Sparks Convention Center - 2.4 mi / 3.9 km
  • National Automobile Museum - 2.7 mi / 4.4 km
  • Nevada Museum of Art - 2.8 mi / 4.5 km

Getting around

  • Reno, NV (RNO-Reno-Tahoe Intl.) - 1 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 6 min drive
  • Free airport shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 39-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Special features

Dining

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.

Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Coffee Bar - Onsite coffee shop. Open daily.

SureStay Plus Reno Airport Plaza Hotel , Reno’s small print

Also known as

  • SureStay Plus Reno Airport
  • SureStay Plus Hotel Reno Airport
  • Airport Plaza Hotel
  • SureStay Plus Hotel by Best Western Reno Airport
  • Best Western Plus Airport Plaza Hotel
  • SureStay Plus Hotel Reno Airport by Best Western
  • Best Western Airport Plaza Hotel
  • Surestay Plus Reno Plaza
  • SureStay Plus Reno Airport Plaza Hotel Reno
  • SureStay Plus Reno Airport Plaza Hotel Hotel
  • SureStay Plus Reno Airport Plaza Hotel Hotel Reno
  • SureStay Plus Hotel Best Western Reno Airport
  • SureStay Plus Best Western Reno Airport
  • SureStay Plus Reno Airport Plaza Hotel
  • SureStay Plus Hotel
  • SureStay Plus Reno Airport Plaza
  • SureStay Plus
  • Airport Plaza Hotel Reno
  • Airport Plaza Reno

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from July to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: USD 200 per stay

    Optional extras

    Extended parking costs USD 9.00 per day

    Rollaway beds are available for USD 10.0 per day

    Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)

    Pets are allowed for an extra charge of USD 25 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very Good 8.2 From 1,089 reviews

    Very Good 8.0
    Last minute stay
    This was a last-minute stay after a horrible experience using another booking service (starts with an A and ends with a B). Hotels.com inadvertently booked us a pet-friendly room here at the SureStay, which we were not aware of until we entered our room. It was late, and we called the front desk from the room to ask why there was a dog bed in our room and why it smelled of dog. Front desk staff quickly assigned us a new room and met us at the door to swap keys. For being across the street from Reno Airport, this is a very quiet and comfortable place to spend a night.
    Todd, us2 night trip
    Fair 4.0
    Don't be fooled by the good rating.
    The TV did not work and when I called the front desk, I was told to turn it off and then on again. That worked but obviously they know there is a problem and choose to not correct it. Also, while showering, the water would become extremely hot, so much that we had to step out of the shower. This happened on both days, to me and my son, so it was not just a one time experience. I picked this hotel because it had a good rating but was very disappointed and won't be going back.
    Susan, us2 night family trip
    Exceptional 10.0
    Very beautiful hotel!
    Teasa, us2 night family trip
    Good 6.0
    Good Room, Good Hotel, Bad Check-in
    Room was fine, however, the check-in receptionist's service was absolutely terrible. We booked 3 rooms with 8 people, which was supposed to include breakfast for all of us. But this receptionist only gave us a maximum of 3 meal tickets. I even double checked my booking, but she insisted that there is only a maximum of 3. Next morning, we went to eat breakfast at the restaurant, where a waiter asked all of us to show our meal tickets. We had to go back to the receptionists' desk to ask for another 5 tickets. Luckily, the new receptionist was willing to give us these tickets. We are all still very disappointed with the service.
    David, us1 night trip
    Good 6.0
    Simple and expensive choice but very convenient
    I arrived from Burningman and the receptionist was not very friendly. Stayed for a night and left next day.
    Umer, us1 night trip

    SureStay Plus Reno Airport Plaza Hotel , Reno

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