All hotels in Gatlinburg, Tennessee, United States of America
1 room, 2 adults

Crossroads Inn & Suites, Gatlinburg

2.5-star2.5 stars
440 ParkwayGatlinburgTN37738United States of America

Hotel with outdoor pool, near Ripley's Aquarium of the Smokies
  • Free full breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.2
Fantastic service
Great location
Great room
Breakfast is average
355See all 355 reviews
From 501 reviewsTripAdvisor Traveller Rating

Crossroads Inn & Suites, Gatlinburg

from $89
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed
  • Suite, 1 King Bed, Jetted Tub
  • Suite, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • 24-hour front desk
  • Laundry facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Fireplace in lobby
  • Television in common areas
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crossroads Inn & Suites, Gatlinburg’s small print

Also known as

  • Best Western Crossroads
  • Best Western Crossroads Gatlinburg
  • Best Western Crossroads Inn
  • Best Western Crossroads Inn Gatlinburg
  • Crossroads Inn Gatlinburg
  • Crossroads Gatlinburg
  • Best Western Crossroads Hotel Gatlinburg


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Cribs/Infant beds are available for USD 10.0 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crossroads Inn & Suites, Gatlinburg


  • Ripley's Aquarium of the Smokies - 7 min walk
  • Sweet Fanny Adams Theatre - 2 min walk
  • Cooter's Place - 4 min walk
  • Mountain Mall - 8 min walk
  • Guinness World Records Museum - 9 min walk
  • Earthquake the Ride - 10 min walk
  • World of Illusions - 11 min walk
  • Fort Fun - 12 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 65 min drive
  • Free self parking

Recent reviews

Very Good 8.2 From 355 reviews

Crossroads Inn & Suites, Gatlinburg
Very Good8.0
Nice place. Rooms are large!!
Patricia, us4 night trip
Crossroads Inn & Suites, Gatlinburg
Free breakfast but no meat!! I'm used to bacon or sausage with my eggs! Otherwise, great room, exquisitely comfy bed. Very clean!! We usually camp but campgrounds were full.
Melanie, us2 night trip
Crossroads Inn & Suites, Gatlinburg
Family trip
Very nice stay at Crossroads Inn. The location was good (around the corner from the town) parking can be a bit hard but we always find a spot. Friendly staff, large updates and clean room. Breakfast was disappointing, waffles, donut holes and cereal. We enjoyed it so much we would definitely stay again.
A Traveler, us4 night trip
Crossroads Inn & Suites, Gatlinburg
Very Good8.0
Perfect location
Great location. The room was awesome, it was large and had a fireplace. Location was a short walk to the strip. The only issue was it was a bit pricey and the breakfast could be improved upon.
Angela, us1 night trip
Crossroads Inn & Suites, Gatlinburg
For us perfect location close to strip and mountains. Staff was very friendly and helpful. Bathroom we were in could use a little update but room our friends were in has been updated so I’m sure they are working on making updates. Would recommend it to friends and family
Donald, us2 night trip

See all reviews

Crossroads Inn & Suites, Gatlinburg

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