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All hotels in Gatlinburg, Tennessee, United States of America
1 room, 2 adults

Crossroads Inn & Suites, Gatlinburg

2.5-star2.5 stars
440 ParkwayGatlinburgTN37738United States of America

Hotel with outdoor pool, near Ripley's Aquarium of the Smokies
  • Free local cuisine breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
Very Good8.2
Great location
Great room
Very comfortable
Complaints about WiFi
401See all 401 reviews
From 519 reviewsTripAdvisor Traveller Rating

Crossroads Inn & Suites, Gatlinburg

from $59
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed
  • Suite, 1 King Bed, Jetted Tub
  • Suite, 1 Queen Bed

What’s around Crossroads Inn & Suites, Gatlinburg

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 64 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-7:00 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Snowboarding nearby
  • Children's pool
Working away
  • 24-hour business center
  • 24-hour front desk
  • Laundry facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Atrium Pancake House - This restaurant serves lunch only. Open daily.

Crossroads Inn & Suites, Gatlinburg’s small print

Also known as

  • Best Western Crossroads
  • Best Western Crossroads Gatlinburg
  • Best Western Crossroads Inn
  • Best Western Crossroads Inn Gatlinburg
  • Crossroads Inn Gatlinburg
  • Crossroads Gatlinburg
  • Best Western Crossroads Hotel Gatlinburg


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Cribs/Infant beds are available for USD 10.0 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.2 From 401 reviews

    Crossroads Inn & Suites, Gatlinburg
    Very Good8.0
    Good for the price
    Check in was very easy, front desk woman was very nice. Room was clean but air smelled when it was on. Breakfast was empty when we tried to go so they weren't prepared for the amount of people but we never expect much from a free breakfast, was just hoping to grab something quick but no luck.
    Holly, us2 night trip
    Crossroads Inn & Suites, Gatlinburg
    Very Good8.0
    It was OK
    The hotel was OK... but they sure can improve the breakfast.
    A Traveler, us4 night trip
    Crossroads Inn & Suites, Gatlinburg
    Nice big rooms
    Very comfortable large rooms. Good price for location. Breakfast could be improved with maybe some fruits . Water was hot but not hot enough for me . Would return for sure . Located at end of the village with easy out to pigeon forge ♧
    randy, us3 night trip
    Crossroads Inn & Suites, Gatlinburg
    Housekeeping comes at 8:30am and parking in the lot is terrible if you have a larger vehicle but for just needing somewhere to sleep it was okay. Just don’t expect to sleep in even if you have your “do not disturb” sign up you’ll hear them knocking and shouting at other rooms.
    Erin, us3 night trip
    Crossroads Inn & Suites, Gatlinburg
    Very Good8.0
    real problem with the toilet
    bonnie, us3 night trip

    See all reviews

    Crossroads Inn & Suites, Gatlinburg

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