COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check the next steps and policies here. Please only call if you are within 72 hours of check-in, so we can prioritize immediate bookings. Thank you.

Skip to main content.
All properties in Gatlinburg, Tennessee, United States of America
1 room, 2 adults

Crossroads Inn & Suites, Gatlinburg

2.5-star2.5 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
440 Parkway, Gatlinburg, TN, 37738, United States of America

Hotel with restaurant, near Ripley's Aquarium of the Smokies
  • Free local cuisine breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
Great pool
Great location
Great room
Complaints about WiFi

Crossroads Inn & Suites, Gatlinburg

from $89
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed (Seasonal Fireplace)
  • Suite, 1 King Bed, Jetted Tub (Seasonal Fireplace)

What’s around Crossroads Inn & Suites, Gatlinburg


  • Ripley's Aquarium of the Smokies - 7 min walk
  • Gatlinburg Sky Lift - 13 min walk
  • Gatlinburg Space Needle - 16 min walk
  • Gatlinburg Convention Center - 21 min walk
  • Great Smoky Mountains National Park - 30 min walk
  • Ripley's Believe It Or Not Museum - 15 min walk
  • Ole Smoky Moonshine Distillery - 16 min walk
  • Smoky Mountain Brewery - 21 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 67 min drive

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-7:00 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Snowboarding nearby
Working away
  • 24-hour business center
  • 24-hour front desk
  • Laundry facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas
  • Wheelchair-accessible path of travel
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Atrium Pancake House - This restaurant serves lunch only.

Crossroads Inn & Suites, Gatlinburg’s small print

Also known as

  • Best Western Crossroads
  • Crossroads Inn & Suites Hotel Gatlinburg
  • Best Western Crossroads Gatlinburg
  • Best Western Crossroads Inn
  • Best Western Crossroads Inn Gatlinburg
  • Crossroads Inn Gatlinburg
  • Crossroads Inn & Suites Hotel
  • Crossroads Gatlinburg
  • Best Western Crossroads Hotel Gatlinburg
  • Crossroads Inn & Suites Gatlinburg


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Cribs/Infant beds are available for USD 10.0 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.4 From 527 reviews

    Exceptional 10.0
    Great location, clean rooms, could replace carpet.
    Howard, us2 night trip with friends
    Exceptional 10.0
    Service was great, a little surprised that the fireplace was in a separate room, in a small livingroom. We didn't use the free breakfast.
    us1 night trip
    Very Good 8.0
    Good for the buck.
    A fine stay at a fair price and handy location.
    Brian, us2 night family trip
    Very Good 8.0
    Perfect location, room was nice and clean, staff was friendly. Only downside would be the breakfast was very slim and extremely busy so there was no tables to sit at. But other than that we had a great stay!
    Jamie, us3 night family trip
    Good 6.0
    Breakfast not good
    us2 night family trip

    Crossroads Inn & Suites, Gatlinburg

    Is the description of this hotel not correct? Tell us