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Hesperia Ciudad de Mallorca

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Seasonal outdoor pool
Standard Room, View | Minibar, in-room safe, laptop workspace, blackout curtains
Minibar, in-room safe, laptop workspace, blackout curtains
Standard Room, View | Minibar, in-room safe, laptop workspace, blackout curtains

Overview of Hesperia Ciudad de Mallorca

Hesperia Ciudad de Mallorca

4.0 star property
4-star hotel with 1 pool bars, connected to a shopping centre, near Port of Palma de Mallorca

8.0/10 Very good

384 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €74
Price available on 14/12/2022
Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on site
For families
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Portopí
  • Port of Palma de Mallorca - 9 min walk
  • Cathedral of Santa Maria of Palma - 44 min walk
  • Cala Mayor Beach - 3 min drive
  • Plaza Espana - 8 min drive
  • Palma Nova Beach - 15 min drive
  • El Arenal Beach - 27 min drive

Getting around

  • Palma de Mallorca (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Marratxi Pont d Inca Station - 11 min drive
  • Palma de Mallorca Verge de Lluc Station - 12 min drive

Restaurants

  • Rififí - 5 min walk
  • Restaurante Chino Bambu - 6 min walk
  • Diablito - 11 min walk
  • L'Artista Pizzeria Napoletana - 14 min walk
  • Mercat 1930 - 16 min walk

About this property

Hesperia Ciudad de Mallorca

Hesperia Ciudad de Mallorca puts you 0.5 mi (0.8 km) from Port of Palma de Mallorca and 2.3 mi (3.7 km) from Cathedral of Santa Maria of Palma. You can visit the fitness centre for a workout or unwind with a drink at the pool bar. Other highlights at this upmarket hotel include a seasonal outdoor pool, a terrace and a garden. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Poolside bar
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2906 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12.5 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Pool, spa, & gym (if applicable)

  • The outdoor pool closes for the season in October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciutat Mallorca
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Frequently asked questions

Does Hesperia Ciudad de Mallorca offer free cancellation for a full refund?
Yes, Hesperia Ciudad de Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hesperia Ciudad de Mallorca?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Hesperia Ciudad de Mallorca on 14 December 2022 start from €74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hesperia Ciudad de Mallorca?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hesperia Ciudad de Mallorca?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hesperia Ciudad de Mallorca?
Yes, dogs are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hesperia Ciudad de Mallorca?
Yes, there's free self parking.
What are the check-in and check-out times at Hesperia Ciudad de Mallorca?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hesperia Ciudad de Mallorca?
No, this hotel doesn't have a casino, but Mallorca Casino (7-min walk) is nearby.
What is there to do at Hesperia Ciudad de Mallorca and nearby?
Hesperia Ciudad de Mallorca has a seasonal outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hesperia Ciudad de Mallorca?
Yes. Nearby restaurants include Rififí (5-min walk), Restaurante Chino Bambu (6-min walk) and Diablito (11-min walk).
What's the area around Hesperia Ciudad de Mallorca like?
Hesperia Ciudad de Mallorca is in Portopí, a short 9-minute walk from Port of Palma de Mallorca and 5 minutes' walk from Paseo Maritime.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Lovely accommodation on the hill
Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Simon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Iryna, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable room. Helpful staff. Good location although quite a walk to mall.
DSC, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good service and pleasent staff. The food was good.
Stephan, 5-night business trip
Verified Hotels.com guest review

6/10 Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.
1-night trip
Verified Travelocity guest review

8/10 Very good

Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.
Jo, 4-night family trip
Verified Expedia guest review

2/10 Poor

f, 4-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review