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Mercure Hotel Düsseldorf Airport, Ratingen

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Lintorfer Weg 75RatingenNW40885Germany, 800-491-6126
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Good3.6 / 5
Service
Fantastic service
Location
Location is ok
Value
Value for money could be better
200See all 200 Hotels.com reviews
From 479 reviewsTripAdvisor Traveller Rating

Mercure Hotel Düsseldorf Airport, Ratingen

Hotel Info: 866-539-8117

from $53
  • Standard Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Double Bed
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Düsseldorf Mercure Hotel
  • Mercure Düsseldorf Airport
  • Mercure Düsseldorf Airport Ratingen
  • Mercure Hotel Airport Düsseldorf
  • Mercure Hotel Düsseldorf
  • Mercure Hotel Düsseldorf Airport
  • Mercure Hotel Düsseldorf Airport Ratingen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Early check-in can be arranged for an extra charge of EUR 25

Late check-out can be arranged for an extra charge of EUR 25

Self parking costs EUR 4 per day with in/out privileges

Rollaway beds are available for EUR 15.00 per night

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 12 per person (one way)

Airport shuttle for children between the ages of 0 and 18 costs EUR 12.00 (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 3886
  • Conference space size (meters) - 361
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1976
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Quecke - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Kornkammer - Overlooking the garden, this bar specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Mercure Hotel Düsseldorf Airport, Ratingen’s small print

Also known as

  • Düsseldorf Mercure Hotel
  • Mercure Düsseldorf Airport
  • Mercure Düsseldorf Airport Ratingen
  • Mercure Hotel Airport Düsseldorf
  • Mercure Hotel Düsseldorf
  • Mercure Hotel Düsseldorf Airport
  • Mercure Hotel Düsseldorf Airport Ratingen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Early check-in can be arranged for an extra charge of EUR 25

Late check-out can be arranged for an extra charge of EUR 25

Self parking costs EUR 4 per day with in/out privileges

Rollaway beds are available for EUR 15.00 per night

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 12 per person (one way)

Airport shuttle for children between the ages of 0 and 18 costs EUR 12.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 200 reviews

Mercure Hotel Düsseldorf Airport, Ratingen
Fair2.0 / 5
Go elsewhere
This hotel was dreary and kind of dismal. The room was old looking and the carpets in the hall were badly stained. The internet didn't work at all, and they also told us that the internet in the lobby didn't work either, which was a huge problem since we were there on a business trip. There was a decent shuttle to the airport which you have to book in advance, but it really wasn't that close to the airport--maybe 20 minutes. There really isn't any other reason to stay in an airport hotel, so that was kind of surprising. There is absolutely nothing in that area within walking distance. I don't recommend this place.
1 night business trip
Mercure Hotel Düsseldorf Airport, Ratingen
Excellent4.0 / 5
Great food, not so close to airport
The location is not close to the airport at all, but if you have a car then not so much of an issue. The room is a good size however Mercure beds tend to be quite hard and uncomfortable. Having said that, the dinner in the restaurant is delicious (which is good because there is not much around at all) and the car park is a good size (though you have to pay extra for it). The breakfast is also of good quality.
1 night business trip
Mercure Hotel Düsseldorf Airport, Ratingen
Good3.0 / 5
Worth the effort?
Very poor internet connection - staff uninterested in resolving the issue. Pricey Breakfast €16.00 - how is this possible for a Mercure Hotel?
2 night business trip
Mercure Hotel Düsseldorf Airport, Ratingen
Fair2.0 / 5
Middle of nowhere
Not an airport hotel. It is north of the airport and they charge €9 for airport transfers. If you want to go to the city it is a €50 taxi ride. Bus stop is close but takes 2 hours to get to Dusseldorf city. Very basic facilities. No tea/coffee in the room. Water fountain in lobby was always empty.
2 night business trip
Mercure Hotel Düsseldorf Airport, Ratingen
Fair2.0 / 5
Booking this hotel I looked for air conditioning and free internet in rooms. We could not get online the entire time we were in our rooms. It showed connected but would not load. We tried to use the temperature control in our rooms but no air. So we went to the front desk to ask about the internet and temperature in our room. We were told she would try to get the air to work in our rooms and reset the router for the internet. Unfortunately, we didn't get internet and no air. It was so hot in our rooms that we took cold showers to cool off. We ended up using the hotel lobby for internet and that was slow. When the hotel advertises automatic air and free internet in rooms you expect to have it working. My first time to give a bad review on a hotel stay.
1 night family trip

See all reviews

Mercure Hotel Düsseldorf Airport, Ratingen

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