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Mercure Hotel Aachen Europaplatz, Aachen

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Joseph-von-Goerres-Str. 21AachenNW52068Germany, 800-491-6126
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Excellent4.0 / 5
Service
Fantastic service
Location
Great location
Room
Room needs to be redecorated
85See all 85 Hotels.com reviews
From 357 reviewsTripAdvisor Traveller Rating

Mercure Hotel Aachen Europaplatz, Aachen

Hotel Info: 866-539-8117

from $75
  • Privilege, Room, 1 Double Bed
  • Standard Room, 1 Double Bed
  • Privilege, Double Room
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Aachen Europaplatz
  • Accor Aachen Europaplatz
  • Aachen Mercure Hotel Europaplatz
  • Europaplatz
  • Europaplatz Aachen
  • Mercure Aachen Europaplatz
  • Mercure Europaplatz
  • Mercure Hotel Aachen Europaplatz
  • Mercure Hotel Europaplatz
  • Mercure Hotel Europaplatz Aachen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs EUR 8.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 3228
  • Conference space size (meters) - 300
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub only
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Source - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Mephisto - This bar serves light fare only.

Mercure Hotel Aachen Europaplatz, Aachen’s small print

Also known as

  • Aachen Europaplatz
  • Accor Aachen Europaplatz
  • Aachen Mercure Hotel Europaplatz
  • Europaplatz
  • Europaplatz Aachen
  • Mercure Aachen Europaplatz
  • Mercure Europaplatz
  • Mercure Hotel Aachen Europaplatz
  • Mercure Hotel Europaplatz
  • Mercure Hotel Europaplatz Aachen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs EUR 8.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 85 reviews

Mercure Hotel Aachen Europaplatz, Aachen
Excellent4.0 / 5
Convenient and close to downtown
The hotel is very easy to arrive by car, has ample paid parking and is about 2km to the city center. The rooms are simple but clean and comfortable, their is a bar and restaurant (breakfast was quite good) and finally the internet is great.
1 night business trip
Mercure Hotel Aachen Europaplatz, Aachen
Fair2.0 / 5
Worst. Pillows. Ever.
Just so-so. The pillows were all lumpy and very soft, like they were stuffed with small clumps of cotton. The bathroom towels were very cheap and thin. Most obnoxiously, they offer "free wifi" but slow it down tremendously to make you consider upgradingfor yet more euros. It is a good 25-minute walk to the cathedral, but don't miss it...it is glorious and worth any effort to get there!
1 night romance trip
Mercure Hotel Aachen Europaplatz, Aachen
Excellent4.0 / 5
Quality Hotel
We were relieved, if not surprised, to find the staff spoke good English. We had a good night's sleep - the beds were comfortable and the hotel was quiet. The breakfast was also excellent and we regret not having dinner in the hotel in retrospect. Parking was fairly safe. Downside? The bath towels were rather small and wi-fi was not good before 22.00. It's also a bit further from the centre than I would have liked so we drove and parked in the centre to see the wonderful Cathedral and Treasury.
1 night romance trip
Mercure Hotel Aachen Europaplatz, Aachen
Good3.0 / 5
Food great but room not quite up to scratch
We had a third bed in the room which made it extremely compact. Two single duvets on the double bed was bizarre and the pillows were lumpy and half size, which I wouldn't expect from the standard of hotel. Breakfast buffet was very good although was lacking orange juice. Couldn't find any ordinary tea and they didn't have any pain au chocolate or much fresh fruit left by the Sunday either. The breads and cheeses were very tasty though and the scrambled egg and bacon were great too. The dinner buffet was really good value. The main courses were delicious and had lots of choice. Bit of a hike into the centre of Aachen but was down a busy road and felt perfectly safe.
2 night family trip
Mercure Hotel Aachen Europaplatz, Aachen
Excellent4.0 / 5
Good value for the price
Good value for the price.
1 night romance trip

See all reviews

Mercure Hotel Aachen Europaplatz, Aachen

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