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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Novotel Cairns Oasis Resort, Cairns

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
122 Lake St, Cairns, QLD, 4870, Australia

Luxury hotel with outdoor pool, near Cairns Aquarium
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • This is a nice hotel that is well located in the city. Its comfortable and has good…Mar 12, 2020
  • they charge to park your carFeb 29, 2020

Novotel Cairns Oasis Resort, Cairns

from $102
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Pool View
  • Standard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds, Pool View
  • Deluxe Room, 1 King Bed, Pool View
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Pool View
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Suite, 1 King Bed
  • Standard Room, Multiple Beds
  • Superior Room, Multiple Beds

What’s around Novotel Cairns Oasis Resort, Cairns

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 6 min walk
  • Cairns Central Shopping Centre - 12 min walk
  • Cairns Convention Centre - 15 min walk
  • Cairns Aquarium - 1 min walk
  • Cairns Night Markets - 6 min walk
  • Centenary Lakes Botanic Gardens - 2.4 mi / 3.8 km
  • Cairns Golf Club - 4.6 mi / 7.4 km

Getting around

  • Cairns Intl. Airport (CNS) - 7 min drive
  • Cairns Station - 13 min walk
  • Freshwater Station - 11 min drive
  • Redlynch Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Swim-up bar
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Novotel Cairns Oasis Resort, Cairns’s small print

Also known as

  • Cairns Novotel Oasis Resort
  • Oasis Cairns Resort
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Novotel Cairns Oasis Cairns
  • Novotel Cairns Oasis Resort Hotel
  • Novotel Cairns Oasis Resort Cairns
  • Cairns Novotel Resort
  • Novotel Cairns Oasis Resort Hotel Cairns
  • Cairns Oasis Novotel
  • Novotel Cairns
  • Novotel Cairns Oasis
  • Novotel Cairns Oasis Resort
  • Novotel Oasis
  • Novotel Oasis Resort
  • Novotel Oasis Resort Cairns

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of AUD 200 (subject to availability)

Self parking costs AUD 10 per night

Microwaves are available for AUD 50 per stay

Rollaway beds are available for AUD 60.0 per night

Buffet breakfast is offered for an extra charge of AUD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Cairns Oasis Resort, Cairns

  • Does Novotel Cairns Oasis Resort offer free cancellation for a full refund?
    Yes, Novotel Cairns Oasis Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Cairns Oasis Resort?
    Yes. Self parking costs AUD 10 per night.
  • Is there a pool at Novotel Cairns Oasis Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Cairns Oasis Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Novotel Cairns Oasis Resort?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of AUD 200 (subject to availability).
  • Are there restaurants at or near Novotel Cairns Oasis Resort?
    Yes, there's an onsite restaurant.
  • What is there to do near Novotel Cairns Oasis Resort?
    Recommended spots to visit include Cairns Aquarium (1-min walk) and Cairns Esplanade (6-min walk), along with Cairns Night Markets (6-min walk) and Cairns Central Shopping Centre (12-min walk).

Recent reviews

Good 7.8 From 860 reviews

Very Good 8.0
Very nice hotel, great location.
Very nice hotel. Great location. Friendly staff, helpful woman at the tour desk. Not crazy about the food and drink service at the bar. You order your food from the bartender, someone from the kitchen brings out your food to your table, and no one ever follows up after to see if you're doing ok. When the bar is busy the bartender seems overly stretched trying to make drinks and take food orders. Another downside is the furniture in the lobby and by the pool. VERY uncomfortable, especially the lounge chairs at the pool. They're god - awful. They actually hurt to sit on.
O'Rourke, us3 night family trip
Very Good 8.0
Pleasant stay
The hotel as very clean and spacious. Great pool. Good food. Good location right next to the aquarium.
us1 night family trip
Good 6.0
Good place and location
This hotel was a nice place except for ants in the room.
Diane, us5 night trip with friends
Good 6.0
My family of 4 stayed at Novotel Cairns Oasis Resort for four nights. There were many ants in our room on the ground floor. It created much of unnecessary trouble to us when we needed to get everything out of our bags and removed ants from some of our bags. The problem was reported to the front desk when we checked out. However, we were told the problem happens everywhere in Cairns. Well, I suspect the insect's control done by Novotel was not enough or nothing.
KAM SING, us5 night family trip
Good 6.0
Common areas beautiful, rooms outdated
Walls were very thin, you can hear everything in the halls from your room. The lobby and common areas are beautiful, but the rooms look like a different hotel. Our room was dated, AC was very loud and rattled, paint was chipping in some areas, blackout curtains didn’t block out the sun completely. The toiletries were very nice quality though, and breakfast was good. Price was good as well. Just thought I would share as the photos make the hotel seem gorgeous, and the common areas definitely are, but the rooms don’t seem to match.
us1 night romance trip
Very Good 8.0
Ok
Sheets were dirty
us2 night family trip
Exceptional 10.0
Cairns Hotel
Nice location, restaurants in walking distance, aquarium right next door.
us2 night family trip
Exceptional 10.0
Awesome pool
Really great value, awesome pool and super friendly service
David, us1 night trip
Exceptional 10.0
Cairns holiday
Our trip to cairns was fantastic. The staff at Novotel Cairns Oasis were so welcoming and helpful. Would definitely stay there again
Alex Rozonatos, us1 night family trip
Very Good 8.0
Our Stay
The hotel was under extreme renovation! I would have liked to been told that. It completely changed our stay. Good service tho.
Paige, us2 night romance trip

Novotel Cairns Oasis Resort, Cairns

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