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Mercure Nelspruit Hotel

Overview of Mercure Nelspruit Hotel

UNESCO Sustainable Travel Pledge

Mercure Nelspruit Hotel

3.0 star property
Eco-friendly Mbombela hotel with 1 outdoor pools, connected to a shopping center
The price is $56
Price available on 1/30/2023

7.6/10 Good

288 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200

Room options

About this area

What's nearby

  • Heart of Mbombela

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 35 min drive
  • Airport shuttle (surcharge)


  • I'Langa Mall - 4 min walk
  • Feast The Hand Held Food Co - 9 min walk
  • Adega - 11 min walk
  • Steers Nelspruit Crossing - 20 min walk
  • Galitos - 3 min drive

About this property

Mercure Nelspruit Hotel

Mercure Nelspruit Hotel offers an airport shuttle (available 24 hours) for ZAR 400 per person one-way. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The central location and nearby shopping get good marks from fellow travelers.


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Umbrellas
  • Pool loungers
  • Pool umbrellas


  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk


  • English
  • French
  • German

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of ZAR 165.00 for adults and ZAR 85 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)

Children & extra beds

  • Rollaway beds are available for ZAR 200.0 per night
  • Airport shuttle service for children up to age 11 costs ZAR 350 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

Does Mercure Nelspruit Hotel offer free cancellation for a full refund?
Yes, Mercure Nelspruit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Nelspruit Hotel?
As of Jan 24, 2023, prices found for a 1-night stay for 2 adults at Mercure Nelspruit Hotel on Jan 30, 2023 start from $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Nelspruit Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Nelspruit Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Nelspruit Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Nelspruit Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure Nelspruit Hotel?
Yes, an airport shuttle is available. The charge is ZAR 400 per person one-way.
What are the check-in and check-out times at Mercure Nelspruit Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Mercure Nelspruit Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mercure Nelspruit Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include i'Langa Mall (4-min walk), Feast The Hand Held Food Co (9-min walk), and Adega (11-min walk).
Does Mercure Nelspruit Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Mercure Nelspruit Hotel like?
Mercure Nelspruit Hotel is in the heart of Mbombela, a short 2-minute walk from Ilanga Mall. Travelers say the area is central and good for shopping.







Staff & service




Property conditions & facilities




8/10 Very Good

Everything was good I really enjoyed alot with my family and the staff is so friendly.
Khulekile, 2-night family trip
Verified guest review

8/10 Very Good

Henry, 1-night business trip
Verified guest review

6/10 Good

The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
jaime, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 1-night trip
Verified guest review

8/10 Very Good

Great location
My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Lana, 3-night trip
Verified guest review

8/10 Very Good

Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Sheri, 3-night trip
Verified Expedia guest review

2/10 Poor

This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
AK, 1-night business trip
Verified guest review

10/10 Exceptional

Mara Alexandra Rego, 1-night trip with friends
Verified guest review

8/10 Very Good

Xolile, 1-night trip
Verified Expedia guest review

6/10 Good

Tania, 1-night trip
Verified Expedia guest review