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Holiday Inn Express & Suites - Guelph, Kitchener

2.5-star2.5 stars
540 Silvercreek Parkway NorthKitchenerONN1H 6N3Canada

No-frills Guelph hotel with indoor pool
  • Free buffet breakfast, free WiFi, and free parking
Very Good8.2
Pool
Great pool
Location
Great location
Cleanliness
Clean
WiFi
Complaints about WiFi
142See all 142 Hotels.com reviews
From 179 reviewsTripAdvisor Traveller Rating

Holiday Inn Express & Suites - Guelph, Kitchener

from $119
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Fireplace
  • Room, 1 King Bed, Accessible (Wheelchair)
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn Express & Suites - Guelph, Kitchener’s small print

Also known as

  • Guelph Holiday Inn Express
  • Holiday Inn Express Guelph
  • Holiday Inn Express Hotel Guelph
  • Holiday Inn Express Guelph Hotel
  • Holiday Inn Express Hotel And Suites Guelph
  • Holiday Inn Guelph
  • Guelph Holiday Inn
  • Holiday Inn Express & Suites - Guelph Ontario

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 200.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Holiday Inn Express & Suites - Guelph, Kitchener

Landmarks

  • Funmazing Playcentre - 15 min walk
  • Church of Our Lady Immaculate - 3.1 mi / 4.9 km
  • University of Guelph - 5.5 mi / 8.8 km
  • Guelph Civic Museum - 3.1 mi / 5.1 km
  • Guelph Market Square - 3.3 mi / 5.4 km
  • Sleeman Centre - 3.5 mi / 5.6 km
  • River Run Centre - 3.5 mi / 5.6 km
  • McCrae House - 3.7 mi / 6 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 51 min drive
  • Guelph Station - 11 min drive
  • Kitchener Station - 20 min drive
  • Free self parking

Recent reviews

Very Good 8.2 From 142 reviews

Holiday Inn Express & Suites - Guelph, Kitchener
Good6.0
Messed up booking
The room we got was not what we booked. I had to spend two hours straightening it out. Simply put three people one bed. Then they tried to charge us for a cot. No bending at first and never a pillow. It was a nice room but I should not have had to chase after everything to try to fix it.
Dwayne, us2 night family trip
Holiday Inn Express & Suites - Guelph, Kitchener
Poor2.0
Stay in homeless shelter before you stay here
The hotel manager is a complete jerk. We accidentally booked this hotel realized 10 minutes later it was wrong one. The manager of the hotel refused to let us cancel and hotels.com refused to help. So we were forced to stay. Upon our arrival I know why they have a no cancellation policy. First greeted by guy stuck on walls of entrance. Our room was filthy. The sheets had hairs in them/ I asked to have them changed but they said they had no staff to change the at that hour. The sink had hairs in it and didn’t drain well. The fridge in room smelled and Bailey worked.The WiFi is similar to 1998 aol. the manager Azim in the morning said too bad. Absolutely the worst customer service ever. i have photos and phone records to back my story. I’ve seen cleaner homeless shelters- I’ll never use hotels.com again nor ever come within 30ft of that dump again
marino, us1 night family trip
Holiday Inn Express & Suites - Guelph, Kitchener
Exceptional10.0
Clean, comfortable and well appointed. The staff were friendly and accomadating. Great stay!
WILLIAM, us4 night trip with friends
Holiday Inn Express & Suites - Guelph, Kitchener
Exceptional10.0
Wonderful. Clean, quiet, comfortable.
Theresa, us1 night family trip
Holiday Inn Express & Suites - Guelph, Kitchener
Very Good8.0
my stay
it was nice
andy, us1 night family trip

See all reviews

Holiday Inn Express & Suites - Guelph, Kitchener

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