Guests
All properties in Chester, England, United Kingdom

The Chester Grosvenor

Luxury hotel in Chester with 2 restaurants and spa

  • Free continental breakfast and free WiFi
From
$187

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1 / 96Suite - Guest Room
Eastgate Street, Chester, CH1 1LT, England, United Kingdom
9.2.Superb.
  • The Hotel is not 5 star no more than 3, Breakfast very pour Call several times but nobody…

    Dec 28, 2019

  • Classy place in a perfect location. Small 'Classic' room, but very nicely appointed.…

    Nov 6, 2019

See all 709 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Fitness center
  • Valet parking

For families

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Heart of Chester
  • The Rows of Chester - 1 min walk
  • Eastgate Clock - 1 min walk
  • Chester Cathedral - 2 min walk
  • St Peter's Church - 2 min walk
  • Chester Town Hall - 3 min walk
The property is closed between January 01 and January 10.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Deluxe Room
  • Executive Room
  • Superior Double Room
  • Suite

Location

Eastgate Street, Chester, CH1 1LT, England, United Kingdom
  • Heart of Chester
  • The Rows of Chester - 1 min walk
  • Eastgate Clock - 1 min walk

What’s around

Landmarks

  • Heart of Chester
  • The Rows of Chester - 1 min walk
  • Eastgate Clock - 1 min walk
  • Chester Cathedral - 2 min walk
  • St Peter's Church - 2 min walk
  • Chester Town Hall - 3 min walk
  • Newgate - 4 min walk
  • Chester Roman Gardens - 4 min walk
  • Dewa Roman Experience - 5 min walk
  • Roman Amphitheatre - 5 min walk
  • Grosvenor Park - 6 min walk

Getting around

  • Manchester Airport (MAN) - 36 min drive
  • John Lennon Airport (LPL) - 31 min drive
  • Chester Station - 13 min walk
  • Bache Station - 29 min walk
  • Ince & Elton Station - 13 min drive

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (GBP 10.00 per night)
  • Onsite valet parking (GBP 20.00 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • Italian
  • Polish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.

La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for GBP 17.50 per stay
  • Rollaway beds are available for GBP 35 per night

ParkingPay at property

  • Self parking costs GBP 10.00 per night
  • Valet parking costs GBP 20.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • The fitness facility is accessible for GBP 35.00 per accommodation, per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche and Barclaycard. Cash is not accepted.

Also known as

  • Chester Grosvenor
  • Chester Grosvenor Hotel
  • Grosvenor Chester
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Hotel
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between January 01 and January 10.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 10.00 per night. Valet parking costs GBP 20.00 per night.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Cafe Rouge (3-min walk), Urbano 32 (3-min walk), and Meze (4-min walk).
  • The Chester Grosvenor has a spa and a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Very comfortable place. Cleaning staff was forgetful on one occasion, but short of that, great place to stay.

    6 night family trip, Oct 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Customer service was top class!! The hotel staff made us feel right at home and went above and beyond to ensure we were comfortable.

    7 night trip, Oct 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service of the friendly, efficient staff was impeccable. Location was great. It's an architectural gem.

    4 night trip, Oct 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This property was one of the best hotel experiences of my life. The staff was charming and engaged. The property was wonderful and immaculately kept.

    2 night romance trip, Sep 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very pretty hitel, great location, huge bedroom. Bar and restaurant very nice.

    1 night romance trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely Hotel

    I loved staying here. Check-in was very easy. The room was lovely. I usually have trouble sleeping while traveling but the bed and sheets made me want to sleep longer. Breakfast was quite good. If you want a step above the normal travel hotel stay here. You won’t be disappointed.

    Sarah, 1 night trip, Jul 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, lovely bar and restaurant. Room was vwry quiet despite over looking the main shopping street out the front.

    1 night romance trip, Jul 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful, Beautiful Chester and Hotel

    Everything was perfection. One of the best hotel stays I have ever had in my life!

    Linda, 2 night romance trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is lovely, and the rooms were very nice. The staff was friendly and professional.

    1 night family trip, Jul 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a unique and gorgeous property. Nested in the middle of the Roman walled city of Chester. This hotel has a rich history. I’ve been coming to this hotel for more than a decade and it always gives the most in service and beauty. Rooms are always pristine, service is impecable, the restaurant is delicious with again pristine service in a beautiful and elegant room. They also house the only Michelin started restaurant. Couldn’t imagine staying anywhere else.

    Adelaee, 2 night family trip, Jul 5, 2019

    Verified Expedia guest review

See all 709 reviews