Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

Citadines South Kensington London, London

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Microwave
  • Refrigerator
35A Gloucester Road, London, England, SW7 4PL, United Kingdom

Upscale apartment with kitchen, near Kensington High Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Good location. We stayed in a room with one king bed, had only 1 pair of towel and only…Mar 22, 2020
  • The hotel is really close to a major tube line and is in a neighborhood setting. There…Feb 22, 2020

Citadines South Kensington London, London

from $118
  • Studio
  • Deluxe Studio
  • Apartment, 1 Bedroom

What’s around Citadines South Kensington London, London

Landmarks

  • In London City Centre
  • Kensington High Street - 5 min walk
  • Kensington Gardens - 6 min walk
  • Imperial College London - 9 min walk
  • Natural History Museum - 9 min walk
  • Royal Albert Hall - 10 min walk
  • Kensington Palace - 10 min walk
  • Hyde Park - 12 min walk

Getting around

  • Heathrow Airport (LHR) - 32 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • London City Airport (LCY) - 25 min drive
  • Kensington (Olympia) Station - 28 min walk
  • London Paddington Station - 29 min walk
  • London Imperial Wharf Station - 5 min drive
  • Gloucester Road Underground Station - 4 min walk
  • High Street Kensington Station - 12 min walk
  • South Kensington Underground Station - 13 min walk

At a glance

Key facts

Size

  • 92 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • 2 per room (up to 88 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Hungarian, Italian, Lithuanian, Polish, Romanian, Russian, Spanish.

At the property

Things to do
  • Fitness facilities
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Romanian
  • Russian
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Citadines South Kensington London, London’s small print

Also known as

  • Citadines London South Kensington
  • Citadines Hotel London
  • Citadines South Kensington London, England
  • Citadines Aparthotel
  • Citanes Prestige Kensington L
  • Citadines Kensington London
  • Citadines South Kensington London London
  • Citadines Prestige Apartment London South Kensington
  • Citadines South Kensington London Apartment
  • Citadines South Kensington London Apartment London
  • Citadines Prestige London South Kensington
  • Citadines Prestige South Kensington London
  • Citadines South Kensington London Apartment
  • Citadines Apartment
  • Citadines South Kensington London
  • Citadines South Kensington London Aparthotel
  • Citadines Prestige South Kensington Hotel London

Policies

Onsite parking is only available for the duration of the guest's stay. Extended parking is not available.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 35 per day

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of GBP 20 per day

Rollaway beds are available for GBP 30.0 per stay

Pets are allowed for an extra charge of GBP 12 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citadines South Kensington London, London

  • Does Citadines South Kensington London offer free cancellation for a full refund?
    Yes, Citadines South Kensington London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Citadines South Kensington London?
    Yes. Self parking costs GBP 35 per day. Parking spots may be limited.
  • Are pets allowed at Citadines South Kensington London?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 88 lbs per pet. There's a charge of GBP 12 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Citadines South Kensington London?
    You can check in starting at 3:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Citadines South Kensington London?
    Yes. Nearby restaurants include Coco Momo (1-min walk), Da Mario (1-min walk), and Gloucester Arms (1-min walk).

Recent reviews

Fabulous 8.8 From 326 reviews

Very Good 8.0
Kensington
Comfortable stay
john, us1 night family trip
Good 6.0
Citidines south Kensington
Barking dogs, after I spoke with the front desk about our noise experience on our prior visit. Once we were moved things improved significantly. Interesting that there was no follow up from the manager or front desk
us8 night trip
Exceptional 10.0
Nice, clean hotel near everything Kensington
Very clean hotel. No restaurant - but doesn't need one with so many restaurants within easy walking distance. Laundry facility was a nice touch. Would definitely stay there again.
richard, us2 night trip
Exceptional 10.0
Family trip to Kensington
The hotel was great, the room was great. Great location to the tube
Jacqueline, us4 night family trip
Exceptional 10.0
Wonderful just like home
Fantastic accommodation in every way. Highly recommend
Joseph, us4 night trip
Fair 4.0
Surprised no housekeeping for staying 2 nights
Was surprised a hotel that do not provide house keeping for staying 2 nights. It was been informed house keeping only be provided if stay 7 days. Will surely won't be staying in any more Citadines establishment. I think all their establishment does not provide house keeping for short stay like one or two nights. Room small and not that clean too. Shower area so small and hardly able to turn around comfortably. I am not sure how a bigger size guy going to take shower with such a small area. It is not worth for the price paid. Hotel industry so competitive now and this establishment not doing a good job and the management should look into this housekeeping issue. Not a very good management policy. I am sure they will not bother if I stay in any of their establishment or not because for them one person not wish to stay in not a big deal. Just wanted to highlight this issue to other people who intend to book Citadines. Take note, if you stay short period like one or 2 nights there is no housekeeping and no one will clean the room. You need to stay 7 nights to be accorded house keeping service. Do you think worth staying here?
us2 night trip with friends
Very Good 8.0
Excellent
Excellent hotel with perfect location. Mia at the front reception was delightful. My only issue was that we requested a rollaway bed and upon checking in, we found out that there was an additional charge of 30 pounds per night!!! That is a lot of money that were we not aware we had to pay but we needed to do it. Come to find out, the rollaway would not fit in our room. I booked the room over 11 months ago stating that "we MUST have rollaway bed" or if it cannot be guaranteed then I would need to book elsewhere. No one took the time to realize that it wouldn't fit in the room that I had reserved. I would definitely return just with better expectations regarding the rollaway.
Jennifer, us3 night family trip
Very Good 8.0
Good value in Kensington.
It is a good value. I prefer a nicer property but in London that means $100 more per night. The room was very quiet. Since for us, the room is a place to sleep and shower, this worked.
Christopher, us3 night romance trip
Good 6.0
Wouldn't recommend - not a great experience
After check-in, I went to go to my room on the 6th floor. They neglected to mention that only 1 elevator goes to the 6th floor, so I got on one that only went to the 5th and walked around until I found stairs up to the 6th floor. The place was somewhat of a labyrinth, and smelled like smoke or something else off-putting. My room actually had 2 levels - a small kitchen and living room on the 1st floor, and then stairs up to the bathroom and bedroom. I wasn't expecting this, but it was ok. The main surfaces were clean, but the nooks and cranies next to the desk, tables, etc., were very dusty. There was also one mis-communication among the staff in which one person told me one thing at checkout and a second person told me to do something else. Overall, not a great experience. I won't stay there again.
us1 night business trip
Good 6.0
Dissatisfied Citadines
I’ve stayed at the Citadines Holbein and this was my first time at this location. All in all it was disappointing. FIRST: many of the rooms have a flight of stairs, which is not listed in the website!!! I stayed in 2 different rooms and both where run down. The first had a couch with holes and stains in the upholstery. Both had well worn mattresses. Not what I expect from a Citadines. There is also no breakfast available, unlike other locations. But there is a cafe and in room continental available. Staff was extremely nice and helpful in switching rooms.
Mary, us3 night business trip

Citadines South Kensington London, London

Is the description of this hotel not correct? Tell us