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Ockenden Manor Hotel & Spa

Photo gallery for Ockenden Manor Hotel & Spa

Double Room (Feature) | Desk, free cots/infant beds, free WiFi
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Ockenden Manor Hotel & Spa

Ockenden Manor Hotel & Spa

4.0 star property
4-star hotel with spa, near Borde Hill Garden

8.6/10 Fabulous

109 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Full-service spa
  • Garden
  • Health club
  • Indoor pool and outdoor pool
  • Laundry service
  • Massage/treatment rooms
  • Restaurants and bar/lounge
  • Room service
  • Terrace
For families
  • Daily housekeeping
  • Free cots/infant beds
  • Garden
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • South Downs National Park - 15 min drive
  • University of Sussex - 22 min drive

Getting around

  • Gatwick Airport (LGW) - 27 min drive
  • Heathrow Airport (LHR) - 34.7 miles/55.8 km
  • Haywards Heath Station - 5 min drive
  • Haywards Heath Balcombe Station - 7 min drive
  • Burgess Hill Wivelsfield Station - 7 min drive

Restaurants

  • The Lockhart Tavern - 4 min drive
  • Cote Brasserie - Haywards Heath - 4 min drive
  • Taste at the Rose and Crown - 7 min walk
  • Beech Hurst Harvester - 3 min drive
  • PizzaExpress - 4 min drive
Map

About this property

Ockenden Manor Hotel & Spa

Ockenden Manor Hotel & Spa is a great choice for a stay in Haywards Heath. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other highlights at this upmarket hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say good things about the helpful staff and bar.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • An indoor pool
  • An outdoor pool
  • Full-service spa
  • Garden
  • Health club
  • Massage/treatment rooms
  • Terrace

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Pets

  • Pets are allowed for an extra charge of GBP 30.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor & Spa
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Is Ockenden Manor Hotel & Spa currently open?
The property is closed between 23 December and 27 December.
Does Ockenden Manor Hotel & Spa offer free cancellation for a full refund?
Yes, Ockenden Manor Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ockenden Manor Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ockenden Manor Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Ockenden Manor Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 30.00 per pet, per night.
Is parking offered on site at Ockenden Manor Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Ockenden Manor Hotel & Spa?
You can check in from 3:00 PM - 10:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Ockenden Manor Hotel & Spa and nearby?
Ockenden Manor Hotel & Spa has a spa and an outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Ockenden Manor Hotel & Spa?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Ockenden Manor Hotel & Spa like?
Ockenden Manor Hotel & Spa is located a short 1-minute walk from Ockenden Manor Spa.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful service, beautiful hotel, cosy and lovely Christmas decorations everywhere. Room was lovely but the bed was a tad too firm. Otherwise couldn’t complain about anything. The spa was wonderful. A very relaxing stay
Gemma, 1-night trip
Verified Hotels.com guest review

6/10 Good

Derkjan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great facilities. Spa is really great for a hotel of this type. Staff were extremely friendly and attentive. Food was excellent. Only suggestion would be spa orientation when you’re staying in one of the spa suites.
James, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience. Lovely spacious room and comfortable bed. Spa facilities wonderful.
Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zoe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sadly we didn't get to stay as long as planned due to our flight from the US being delayed by a day and a half. We did enjoy one very comfortable evening of sleeping and an excellent breakfast. The coffee/tea service in the room was easy to use and included tasty cookies. We had a bit of difficulty figuring out the shower. The water power wasn't strong enough for me to wash my hair so I had to use the sink. We appreciated all the electrical outlets available and places to plug in USB cords for all our devices that needed recharging. if we get back this way again, we would return to see the spa and eat dinner too.
Nancy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel spa dog friendly
Very friendly staff. Amazing good. Relaxing spa. Dog friendly
Goldie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff & Service,great food.Spa is brilliant.
Magda, 1-night romance trip
Verified Expedia guest review

6/10 Good

H, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Birthday treat
It was a lovely relaxing short break. Nice indoor & outdoor pool even in March. Not happy with choose of evening meal. I’m a vegetarian & have an egg allergy. Neither of which are unusual. One dish suitable & only sorbet for dessert. Breakfast a lot more options
Carole-Anne, 1-night trip
Verified Hotels.com guest review