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Arena Hotel

4.0 star property
Upscale vacation home within easy reach of SAP Center at San Jose

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Arena Hotel

Photo gallery for Arena Hotel

Interior
Front of property
Exterior
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed | Living area | Flat-screen TV

Overview of Arena Hotel

6.2 out of 10 Good
6.2/10 Good

Property highlights

  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
817 The Alameda, San Jose, CA, 95126
Main amenities
  • 89 smoke-free homes
  • Daily housekeeping
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

View all photos for Basic Single Room, 1 King Bed, Accessible

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Basic Single Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (No Jacuzzi Tub)

  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • Studio
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (No Jacuzzi Tub)

  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | Flat-screen TV

Suite, 1 King Bed

  • Studio
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • SAP Center at San Jose - 6 min walk
  • San Jose Convention Center - 23 min walk
  • San Jose State University - 29 min walk
  • Santa Clara University - 39 min walk
  • PayPal Park - 4 min drive
  • Santana Row Shopping Center - 6 min drive
  • Westfield Valley Fair Shopping Mall - 5 min drive
  • Winchester Mystery House - 6 min drive
  • Great Mall of the Bay Area - 10 min drive
  • California's Great America - 10 min drive
  • Santa Clara Convention Center - 11 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • Tamien Station (Caltrain) - 4 min drive
  • San Jose Diridon Station - 7 min walk
  • San Jose College Park Station - 20 min walk
  • San Jose Diridon Tram Stop - 6 min walk
  • San Fernando Station - 11 min walk
  • Childrens Discovery Museum Station - 17 min walk

Restaurants

  • Luna Mexican Restaurant - 11 min walk
  • Cafe Rosalena - 6 min walk
  • El Grullense - 15 min walk
  • Poor House Bistro - 10 min walk
  • Freshly Baked Eatery - 3 min drive
Map

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Arena Hotel

Just 4.2 mi (6.7 km) from the airport, Arena Hotel puts you just a 5-minute drive from San Jose Convention Center and San Jose State University. Free perks include WiFi and self parking. Bonuses like refrigerators and microwaves are offered in all homes, along with pillowtop beds and flat-screen TVs. Public transportation is just a short walk: San Jose Diridon Tram Stop is 6 minutes and San Fernando Station is 11 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Eco-friendly toiletries
  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 89 rooms
  • 3 floors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Arena Hotel
Arena Hotel San Jose
Arena San Jose
Arena Hotel San Jose
Arena Hotel Private vacation home
Arena Hotel Private vacation home San Jose

Frequently asked questions

Does Arena Hotel offer free cancellation for a full refund?
Yes, Arena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arena Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Arena Hotel?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Arena Hotel?
You can check in from 4:00 PM - anytime. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-out is available.
What's the area around Arena Hotel like?
Arena Hotel is a short 6-minute walk from San Jose Diridon Tram Stop and 6 minutes' walk from SAP Center at San Jose.

Reviews

6.2

Good

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Arena Hotel rescinded my booking one hour before my arrival. No reason given. I had to scramble to find a place to stay for the night. Good thing Orbitz helps you out.
Clinton, 1-night trip with friends
Verified Orbitz guest review

2/10 Poor

The property was closed by the city. There was no business there.
kenneth, 1-night trip
Verified Orbitz guest review

2/10 Poor

I paid the full amount for my reservation upfront. When I showed up to the hotel, it was closed with a "CLOSED FOR BUSINESS" sign on the front door. There was no notice from the hotel or Expedia. I was stuck in the rain and had to find another hotel last minute.
Verified Expedia guest review

2/10 Poor

Showed up on the day of my reservation just to find the hotel was closed for business. I was charged for a room and was not notified in advance that the hotel had closed for good. Now I'm having a hard time getting my money back. Contacted Expedia 6 days ago and have not heard back since.
Karina, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Nice large parking lot
Frances, 2-night romance trip
Verified Expedia guest review

2/10 Poor

This place was horrible! They were out of business and they didn’t even call to let me know not to come wasted my time oh and the guy that answered the phone was unprofessional and rude!! Hope this place shuts down and never opens for business!
Elizabeth, 1-night trip
Verified Expedia guest review

2/10 Poor

They never should have taken reservations if they knew they were closing
Chris, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK!!! Sold to the city for a homeless shelter but still takes your money through bookings and refuses to return it
Monique, 2-night family trip
Verified Expedia guest review

2/10 Poor

They closed. They allowed me to book, and pay for the room then closed the hotel without contacting me. I booked this room months in advance. I showed up to check in with my whole family then head off to the retirement ceremony (once in a lifetime experience) and the hockey game. So it's not like we could just "go home". People were literally loading up trucks with couches etc from the hotel! I asked what was going on and the lady said we are closed!
Timothy, 1-night family trip
Verified Expedia guest review

2/10 Poor

This hotel has closed. Nightmare.
Turned up to check in only to find that the hotel has closed. No notification from the hotel or hotels.com.
Chris, 1-night trip
Verified Hotels.com guest review