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Mercure Hotel Dortmund City

Photo gallery for Mercure Hotel Dortmund City

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes
Exterior
Daily buffet breakfast (EUR 20 per person)
Shower, eco-friendly toiletries
Property amenity

Overview of Mercure Hotel Dortmund City

Mercure Hotel Dortmund City

City-center Dortmund hotel with bar/lounge
8.0 out of 10 Very Good
8.0/10 Very Good

352 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
The price is $57
Price available on 6/18/2023
Map
Kampstr. 35-37, Dortmund, NW, 44137
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Meeting room
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Dortmund City Centre
  • Signal Iduna Park - 37 min walk
  • Westfalenpark Dortmund - 6 min drive
  • Westfalenhallen - 7 min drive
  • Starlight Express Theater - 15 min drive

Getting around

  • Dortmund (DTM) - 22 min drive
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTZ-Dortmund Central Train Station) - 6 min walk
  • Dortmund Signal Iduna Park Station - 6 min drive
  • Kampstrasse U-Bahn - 1 min walk
  • Westentor U-Bahn - 6 min walk
  • Reinoldikirche U-Bahn - 6 min walk

Restaurants

  • Nordsee - 3 min walk
  • Five Guys Dortmund Westenhellweg - 3 min walk
  • American Pan Pizza - 5 min walk
  • McDonald's - 2 min walk
  • Coffee Fellows - 4 min walk
Map

About this property

Mercure Hotel Dortmund City

Mercure Hotel Dortmund City puts you 1.9 mi (3.1 km) from Signal Iduna Park. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Kampstrasse U-Bahn is steps away and Westentor U-Bahn is 6 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 14 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Special features

Dining

Lobby Bar - Onsite lobby lounge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 7.50 percent will be charged
  • Resort fee: EUR 2.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

Does Mercure Hotel Dortmund City offer free cancellation for a full refund?
Yes, Mercure Hotel Dortmund City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Dortmund City?
As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund City on Jun 18, 2023 start from $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Dortmund City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Dortmund City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Dortmund City?
Yes. Self parking costs EUR 14 per day.
What are the check-in and check-out times at Mercure Hotel Dortmund City?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Hotel Dortmund City?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (15-min drive) is nearby.
What's the area around Mercure Hotel Dortmund City like?
Mercure Hotel Dortmund City is in Dortmund City Centre, a short 1-minute walk from Kampstrasse U-Bahn and 5 minutes' walk from Hansaplatz. Travelers love the hotel's prime location.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent, modern hotel right in the city centre
Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Alistair, 4-night trip
Verified Hotels.com guest review

6/10 Good

Good Location, but that's it...
We were in Dortmund for a football match. We stayed in this Mercure the first night (the Centrum one for the second night). This Mercure was nowhere near as good as the Centrum one. The entrance, when you find it, is just a door. Then use an elevator to 3rd floor for check-in. This one was £144 a night, the other £257, so this one cheaper. But there's a reason for that. When approaching from the main station you can see the sign on the roof, but there;'s no entrance. So you go around the side and see another vertical sign - but no entrance. Backwards and forward, then a full circuit of the block reveals that you have apprached from the back and there is no signage to tell you to go around to the other street. Then you enter thru' a glass door and go up in the elevator. Signs and advice is in short supply. The hotel is tired. Hair dryer was very week. Bath towels are not very big. And the usual question - would I stay there again. The answer is No, I wouldn't - unless it was desperate. Use the other Mercure and pay the extra.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good value and location
Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.
Pamela, 1-night business trip
Verified Hotels.com guest review

6/10 Good

On a one way street with limited access. One of the elevators was broken during our stay. Parking was available but inconvenient. Area surrounding hotel was noisy all night and dirty.
Elissa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

YUSUKE, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for 2 nights as a stopover on our way to Belgium. One of the cheaper options but advertised as 3 star. Very outdated and in need of a refurb. There was a stain on the curtains and a tile was falling off the wall in the bathroom. Bed was comfy enough and we had a good nights sleep.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

good location mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Excellent location for access to train station to travel to watch BVB.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Excellent location, near train and subway station.
JF, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Christmas Markets with friends
We chose this hotel for our trip to the Christmas markets and the location was great.
James, 2-night trip with friends
Verified Hotels.com guest review