All hotels in Zanzibar Town, Tanzania
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Zanzibar Serena Hotel, Zanzibar Town

5 stars
Kelele SquareStone Town, Zanzibar TownTanzania, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.5 / 5
Pool
Great pool
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
26See all 26 Hotels.com reviews
From 639 reviewsTripAdvisor Traveller Rating

Zanzibar Serena Hotel, Zanzibar Town

Hotel Info: 866-539-8117

from $220
  • Executive Suite
  • Superior Room
  • Honeymoon Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Hotel Serena Zanzibar
  • Serena Hotel Zanzibar
  • Serena Zanzibar
  • Serena Zanzibar Hotel
  • Zanzibar Serena
  • Zanzibar Serena Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

A city tax of US$ 1 per person, per night will be collected at the property in cash. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Spa treatment room(s)
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Baharia Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Terrace Restaurant - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Zanzibar Serena Hotel, Zanzibar Town’s small print

Also known as

  • Hotel Serena Zanzibar
  • Serena Hotel Zanzibar
  • Serena Zanzibar
  • Serena Zanzibar Hotel
  • Zanzibar Serena
  • Zanzibar Serena Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

A city tax of US$ 1 per person, per night will be collected at the property in cash. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 26 reviews

Zanzibar Serena Hotel, Zanzibar Town
Outstanding5.0 / 5
Great Traditional Stonetown Hotel
Park Hyatt has just opened next door so the Serena has some new competition but I hope it continues to keep a good share of visitors to Stonetown. If you want something that is more traditional and local in style, has a great quiet location to explore Stonetown and wonderfully friendly staff then this is a great place. All the food was excellent - a good variety for breakfast and a nice set Dinner menu which you can take on the seaview roof terrace - worth a visit to eat even if you are not staying there.
5 night romance trip
Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Good location and excellent service
We went to Zanzibar for our Honeymoon and spent 3 nights in this hotel. The hotel upgraded us to a nicer room with sea view and a balcony. The day of our arrival, they offered us a bottle of vine as a welcome gift. All the staff was super friendly and helpful. The location of the hotel is really good as it is close to everything.
3 night romance trip
Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Serena Bliss Zanzibar
Wonderful stay at the Serena Inn. Staff were gracious n pleasant...bathroom needs a little upgrade but adds to the charm of the hotel. Amazing breakfast views of the sea n great fish dish! Excursions/sight visits well planned Walking distance to Stone Town. The neighborhood gets quiet from 9pm so will not recommend solo walks then
3 night trip
Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Lovely stay
Nice hotel in a great location.
2 night romance trip
Zanzibar Serena Hotel, Zanzibar Town
Outstanding5.0 / 5
Perfect.
One of the best places I've been to.
1 night romance trip

See all reviews

Zanzibar Serena Hotel, Zanzibar Town

Is the description of this hotel not correct? Tell us