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Novotel London Tower Bridge, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
10 Pepys StreetLondonEnglandEC3N 2NUUnited Kingdom

4-star hotel with restaurant, near Tower of London
  • Free WiFi
Superb9.0
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Breakfast
Tasty breakfast
1653See all 1,653 Hotels.com reviews
From 3,112 reviewsTripAdvisor Traveller Rating

Novotel London Tower Bridge, London

from $144
  • Superior Room
  • Standard Room
  • Superior Room
  • Executive Room

About Novotel London Tower Bridge, London

4-star hotel in London's commercial center, by Tower Bridge

4 stars by Tower Bridge
The ultra-modern Novotel London Tower Bridge places you close to Tower Hill Tube Station. From this vantage point, attractions like Tower Bridge and Tower of London are within a 10-minute walk. The Tube will connect you to sightseeing, right along the central Circle line.

History and culture
Take an invigorating walk to St. Paul's Cathedral – only 1.5 miles from Novotel London Tower Bridge. Fancy some culture? You can hop on the Tube to the West End and catch a show. If you have an early morning flight, London City Airport is 5 miles away.

Eat well, keep fit
There's a fitness center, as well as a sauna and hammam at the hotel. If you get hungry after your workout, the onsite Keepers Lounge Bar & Kitchen serves international fare, or you can grab a sandwich and a pint at the Elements Bar. Room service is available 24 hours a day. Free WiFi is available throughout the hotel.

So many extras
All of the clean, quiet guestrooms have en-suite bathrooms, plasma TVs with satellite service, and free WiFi. Choose between 3 different rooms types. Executive Rooms come with nifty extras, like fluffy bathrobes.

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Playground on site
  • Arcade/game room
Working away
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

Onsite venue #4 - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Novotel London Tower Bridge, London’s small print

Also known as

  • London Tower Bridge Novotel
  • Novotel Hotel London Tower Bridge
  • Novotel London Tower Bridge
  • London Novotel
  • Novotel London Hotel Bridge
  • Novotel London Tower Bridge England
  • Novotel London Tower Bridge Hotel London
  • Novotel Tower Bridge
  • Novotel London Tower Bridge Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of GBP 16.45 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per accommodation (may vary based on length of stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel London Tower Bridge, London

Landmarks

  • In The City of London
  • Tower of London - 3 min walk
  • London Bridge - 14 min walk
  • The Shard - 19 min walk
  • St. Paul's Cathedral - 24 min walk
  • Museum of London - 24 min walk
  • London Stock Exchange - 25 min walk
  • The Gherkin - 9 min walk

Getting around

  • London (LCY-London City) - 20 min drive
  • London (LHR-Heathrow) - 40 min drive
  • London (LGW-Gatwick) - 64 min drive
  • London Fenchurch Street Station - 3 min walk
  • London Cannon Street Station - 13 min walk
  • London Liverpool Street Station - 13 min walk
  • Tower Hill Station - 2 min walk
  • Aldgate Station - 6 min walk
  • Aldgate East Station - 9 min walk
  • Onsite parking not available

Recent reviews

Superb 9.0 From 1,653 reviews

Novotel London Tower Bridge, London
Exceptional10.0
Great place to stay
Had a great stay! The bed was comfy and the room was spacious. Our only issue was that the shower leaked all over the floor, but wasn’t a huge deal. The bar staff was amazing and VERY friendly! They made our time in the hotel fun and welcoming. They gave us lots of great info on how to beat enjoy our time in the area. Would definitely stay there again during our next trip to London.
Amy, us3 night trip
Novotel London Tower Bridge, London
Exceptional10.0
Recommended
Great location in East London. Great breakfast. Surrounding neighborhood closes early but next to a tube stop and easy access to Heathrow.
A Traveler, us3 night trip
Novotel London Tower Bridge, London
Very Good8.0
Great location!
kelly, us2 night trip
Novotel London Tower Bridge, London
Fair4.0
Poor Customer Care
The Novotel has a fantastic location for those traveling to London via City Airport. The room is spacious and comfortable, although some of the furniture looked a bit frayed and rough around the edges. Good closet space, and a very clean. However, the hotel was without hot water for four hours (7:00 am-11:00 am) on the last day of my stay. Being in town for business, this resulted in a missed breakfast meeting for me, and significant delays to my day. The staff consistently gave estimates of having the issue fixed "in 15 minutes" which resulted in even more wasted time on my part. I recognize that these issues can be out of management's control, so was not too frustrated until I received an "apology" email from management. It was less of an "apology" and more of a notice that no financial compensation would be given. Instead, inconvenienced guests are being offered "an upgrade, if available, if you choose to stay at the Novotel Tower Bridge again." Frankly, this response was worse than if a note hadn't been sent at all. I'd emphatically warn guests against selecting this hotel for business trips.
A Traveler, us2 night trip
Novotel London Tower Bridge, London
Exceptional10.0
Great Service and Excellent Facilities
We stayed there for 5 nights. I emailed them ahead of time to let them know we would be arriving about midnight and received a quick reply that my arrival was noted in the system and our room was ready on arrival. Quick check-in and our room was great. Breakfast was lovely and the food was very tasty. The location is close to the tube and the Tower of London where all of the hop-on and hop-off buses stop. There is a game room off the lobby for kids and pc's if you need to print tickets or itinerary. Wifi was also very good which is very important for us. Overall we had a great time and would highly recommend.
A Traveler, us5 night trip

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Novotel London Tower Bridge, London

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