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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

4.5 stars4.5 stars
521 North Rush StreetChicagoIL60611United States of America, 800-491-6126

Luxury hotel with 2 restaurants, near John Hancock Center
  • Free WiFi
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.5 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Comfort
Rather comfortable
Cleanliness
Clean
1225See all 1,225 Hotels.com reviews
From 125 reviewsTripAdvisor Traveller Rating

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

Hotel Info: 866-539-8117

from $189
  • Single Room
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed (Premium)
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible (Hearing Impaired)
  • Superior Suite, 1 King Bed with Sofabed
  • Superior Room, 2 Double Beds
  • Superior Room, City View
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Single Room
  • Superior Suite, 1 King Bed with Sofabed, Terrace
  • Group Rate
  • Superior Suite, 1 King Bed, Accessible
  • Deluxe Room, 2 Double Beds (Grand)
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 1 King Bed, Terrace
  • Deluxe Room, 1 King Bed, Accessible (Grand)
  • Grand Room, 1 King Bed (Deluxe)
  • Junior Suite, 1 King Bed
  • Grand Room
  • One Bedroom Executive King Suite
  • Deluxe Room, 1 Queen Bed (Grand)
  • Deluxe Suite, 1 King Bed with Sofabed
  • Grand Suite, 1 King Bed with Sofa bed, Terrace
  • Executive Room
  • Junior Suite
  • Deluxe King Suite
  • Junior King Suite
  • Suite, Accessible
  • Suite, Accessible
  • Grand Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (roll-in shower)
  • Deluxe Room, 1 King Bed, Accessible (roll-in shower)
  • Accessible King
  • Deluxe, Two Double Beds, Roll In Shower
  • Executive King
  • Deluxe King City View
  • Deluxe Queen
  • Deluxe, One King Bed, City View
  • City View, Two Double Beds
  • Deluxe, One King Bed, Roll In Shower
  • Deluxe Two Doubles
  • Deluxe King
  • Suite, One King Bed, with Terrace

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 25 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 71 per night with in/out privileges

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 14 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1928
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Circa Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Upstairs at The Gwen - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveler Top 100 List and the 2012 Travel + Leisure 500.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago’s small print

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 71 per night with in/out privileges

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 14 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

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