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The Gwen, a Luxury Collection Hotel, Chicago, Chicago

4.5 stars
521 North Rush StreetChicagoIL60611United States of America
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
1188See all 1,188 Hotels.com reviews
From 3,094 reviewsTripAdvisor Traveller Rating

The Gwen, a Luxury Collection Hotel, Chicago, Chicago

from $95
  • Single Room
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed (Premium)
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible (Hearing Impaired)
  • Superior Suite, 1 King Bed with Sofabed
  • Superior Room, 2 Double Beds
  • Superior Room, City View
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Single Room
  • Superior Suite, 1 King Bed with Sofabed, Terrace
  • Group Rate
  • Superior Suite, 1 King Bed, Accessible
  • Deluxe Room, 2 Double Beds (Grand)
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 1 King Bed, Terrace
  • Deluxe Room, 1 King Bed, Accessible (Grand)
  • Grand Room, 1 King Bed (Deluxe)
  • Junior Suite, 1 King Bed
  • Grand Room
  • One Bedroom Executive King Suite
  • Deluxe Room, 1 Queen Bed (Grand)
  • Deluxe Suite, 1 King Bed with Sofabed
  • Grand Suite, 1 King Bed with Sofa bed, Terrace
  • Executive Room
  • Junior Suite
  • Deluxe King Suite
  • Junior King Suite
  • Suite, Accessible
  • Suite, Accessible
  • Grand Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (roll-in shower)
  • Deluxe Room, 1 King Bed, Accessible (roll-in shower)
  • Accessible King
  • Deluxe, Two Double Beds, Roll In Shower
  • Executive King
  • Deluxe King City View
  • Deluxe Queen
  • Deluxe, One King Bed, City View
  • City View, Two Double Beds
  • Deluxe, One King Bed, Roll In Shower
  • Deluxe Two Doubles
  • Deluxe King
  • Suite, One King Bed, with Terrace

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 25 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Optional extras

Self parking costs USD 45 per night with in/out privileges

Valet parking costs USD 69 per night with in/out privileges

Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1928
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Restaurant at Conrad - This restaurant specializes in American cuisine.

The Terrace Bar - Onsite bar.

Awards and affiliations

  • The Gwen, a Luxury Collection Hotel, Chicago is listed in the 2013 Condé Nast Traveler Top 100 List and the 2012 Travel + Leisure 500.

The Gwen, a Luxury Collection Hotel, Chicago, Chicago’s small print

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Optional extras

Self parking costs USD 45 per night with in/out privileges

Valet parking costs USD 69 per night with in/out privileges

Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1188 reviews

The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
it was the perfect location for a cold winter night. restaurants nearby and shopping indoors
1 night business trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
Beautiful hotel in great area
Beautifully decorated, great bar and best location.
1 night trip with friends
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
Great property - everything was high end.
1 night romance trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
If you want to pay...
Not worth the price. The beds were very comfortable, the lobby was the star point of the stay, however the rooms themselves were very dated. Why spend so much money decorating your lobby and then leave your customers with shoddy rooms? I don't think I would stay there again - not at their typical rate - and I live outside of NYC and travel to ORD, LAX and SFO often, so I know what the going rate is in a big city. I was able to get a deal through hotels.com so that and the website pictures are the only reason I stayed. If they gave discounted "secret pricing" nights to bring traffic to people who might stay again... well yeah, not going to be a repeat customer. Also, I ordered room service - one burger, one tea, one bottle of water - again - WAY overpriced, but good food, good service. I was told by my travel mates that their breakfast was made of powdered eggs. (I did not witness this, as I slept in)
1 night business trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
Worth every penny
Perfect location downtown, free coffee and tea
1 night trip

See all reviews

The Gwen, a Luxury Collection Hotel, Chicago, Chicago

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