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The Gwen, a Luxury Collection Hotel, Chicago, Chicago

4.5 stars
521 North Rush StreetChicagoIL60611United States of America, ‏‎800-491-6126
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Outstanding4.6 / 5
Location
Great location
Comfort
Rather comfortable
WiFi
Good internet service
Cleanliness
Clean
1117See all 1,117 Hotels.com reviews
From 2,962 reviewsTripAdvisor Traveller Rating

The Gwen, a Luxury Collection Hotel, Chicago, Chicago

Hotel Info: 866-539-8117

from $139
  • Single Room
  • Room, 1 King Bed
  • Premium Jr. Suite, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 2 Double Beds, Accessible
  • Grand Deluxe Room, 1 King Bed, Accessible (Hearing Impaired)
  • Superior Suite, 1 King Bed with Sofabed
  • Superior Room, 2 Double Beds
  • Superior Room, City View
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Single Room
  • Superior Suite, 1 King Bed with Sofabed, Terrace
  • Group Rate
  • Superior Suite, 1 King Bed, Accessible
  • Grand Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 1 King Bed, Terrace
  • Grand Deluxe Room, 1 King Bed, Accessible
  • Grand Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Grand Room
  • One Bedroom Executive King Suite
  • Grand Deluxe Room, 1 Queen Bed
  • Deluxe Suite, 1 King Bed with Sofabed
  • Grand Terrace Suite, 1 King Bed with Sofabed
  • Executive Room
  • Junior Suite
  • Deluxe King Suite
  • Junior King Suite
  • Suite, Accessible
  • Suite, Accessible
  • Grand Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (roll-in shower)
  • Deluxe Room, 1 King Bed, Accessible (roll-in shower)
  • Accessible King
  • Deluxe, Two Double Beds, Roll In Shower
  • Executive King
  • Deluxe King City View
  • Deluxe Queen
  • Deluxe, One King Bed, City View
  • City View, Two Double Beds
  • Deluxe, One King Bed, Roll In Shower
  • Deluxe Two Doubles
  • Deluxe King
  • Suite, One King Bed, with Terrace

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 25 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Optional extras

Self parking costs USD 45 per night with in/out privileges

Valet parking costs USD 69 per night with in/out privileges

Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1928
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Restaurant at Conrad - This restaurant specializes in American cuisine.

The Terrace Bar - Onsite bar.

Awards and affiliations

  • The Gwen, a Luxury Collection Hotel, Chicago is listed in the 2013 Condé Nast Traveler Top 100 List and the 2012 Travel + Leisure 500.

The Gwen, a Luxury Collection Hotel, Chicago, Chicago’s small print

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Optional extras

Self parking costs USD 45 per night with in/out privileges

Valet parking costs USD 69 per night with in/out privileges

Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 1117 reviews

The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
The only negative thing was that LOW speed internet was free for 24hrs only which wasn't a big deal to me but maybe for some. Anything after 24hrs you have it pay for HIGH speed internet each day.
1 night romance trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Good3.0 / 5
Terrible service at the front desk, interesting combination of clueless and rude. Hotel is generally nice, the location is solid.
3 night business trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
Amazing hotel
Great suite in a prime location. Staff was friendly and was upgraded to a suite since they were out of doubles. Perfect for the kids.
1 night family trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Outstanding5.0 / 5
Beautiful hotel in great location for everything! We had a problem with room service & Virginia went above & beyond to rectify the issue! We loved this hotel & would def stay here again!
2 night romance trip
The Gwen, a Luxury Collection Hotel, Chicago, Chicago
Good3.0 / 5
Just ok
Hotel was ok. Not worth the price. Check in was terrible
1 night romance trip

See all reviews

The Gwen, a Luxury Collection Hotel, Chicago, Chicago

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