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1 room, 2 adults

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

4.5-star4.5 stars
521 North Rush Street, Chicago, IL, 60611, United States of America

Luxury hotel with 2 restaurants, near Tribune Tower
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 884 reviews

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Bar
Bar is awesome
Room
Great room

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

from $179
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Queen Beds, City View
  • Room, 1 King Bed, City View

What’s around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

Landmarks

  • In River North
  • Tribune Tower - 2 min walk
  • Wrigley Building - 6 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Water Tower - 9 min walk
  • Water Tower Place - 10 min walk
  • John Hancock Center - 11 min walk
  • Chicago Theatre - 11 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 24 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 27 min drive
  • Chicago, IL (PWK-Chicago Executive) - 36 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Self parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Segway rental/tour nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 3388
  • Conference space size (meters) - 315
Services
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1928
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Bosnian
  • Chinese
  • English
  • Indonesian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Circa Restaurant and Loun - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Upstairs at The Gwen - This restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveler Top 100 List.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago’s small print

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Policies

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Self parking costs USD 75.00 per day

Continental breakfast is offered for an extra charge of USD 16 per person (approximately)

Pets are allowed for an extra charge of USD 125 per pet, per stay (maximum USD 75.00 per stay)

WiFi is available in guestrooms for USD 19.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 642 reviews

Exceptional 10.0
Very nice and good location overall .1st class set up.
william, us1 night romance trip
Very Good 8.0
Wanted to get away for the weekend. Housekeeping didn't do a great job servicing out room. Otherwise everything and everybody else was great and we are already planning our next visit and will most likely stay at the Gwen.
Tony, usRomance trip
Exceptional 10.0
Awesome stay!
Place was awesome! Super friendly staff. Nice accommodations! Will stay again and recommend to all!
Jorge, us1 night family trip
Exceptional 10.0
Fun spot off Michigan ave but not!
Very nice hotel. Artwork is pleasing throughout hotel. Great location behind Nordstrom. Easy cut thru to Michigan ave. Jason makes a nice cocktail at the lobby bar. The outdoor patio , although closed this weekend, is cool. We look forward to a return.
Patrick J, us4 night romance trip
Exceptional 10.0
Excellent. No issues with the hotel at all. Very welcoming reception staff.
Gary, us2 night trip with friends

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

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