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Hotel Regina

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Terrace/patio
Terrace/patio
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe
Superior Triple Room, Multiple Beds | Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Overview of Hotel Regina

VIP Access

Hotel Regina

3-star property
Shopping hotel with restaurant, connected to the convention centre, near Gran Via Street

9.6/10 Exceptional

1,487 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is €184
Price available on 05/02/2023
Map
Alcala 19, Madrid, Madrid, 28014

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 15 min walk
  • Plaza de Santa Ana - 1 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 7 min drive
  • Puerta de Alcala - 8 min drive
  • WiZink Center - 10 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • La Chulapa de Alcalá - 2 min walk
  • Steak 'n Shake - 2 min walk
  • El Fontán - 2 min walk
  • AskuaBarra - 3 min walk
  • Restaurante La Catedral - 3 min walk

About this property

Hotel Regina

Putting you in a great location, within a short 10-minute walk of Gran Via Street and Puerta del Sol, Hotel Regina offers an airport shuttle (available 24 hours) for EUR 35 per vehicle roundtrip. For a bite to eat, guests can visit Caramba, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and overall value. Public transportation is only a short walk: Sevilla Station is steps away and Sol Station is 5 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 164 ft (EUR 30 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle on request (available 24 hours a day)*

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Art supplies
  • Baby bath

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3552 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Closed-captioned TV
  • Low-height worktop and sink
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Dining

Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip. Maximum occupancy 7)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 90 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs EUR 30 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Regina Hotel Madrid
Regina Hotel
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Does Hotel Regina offer free cancellation for a full refund?
Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Regina?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Hotel Regina on 5 February 2023 start from €184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Regina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Regina?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Regina?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Hotel Regina?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Regina?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Regina?
No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) is nearby.
What is there to do at Hotel Regina and nearby?
Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).
Are there restaurants at or near Hotel Regina?
Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk) and Museo del Jamón (3-min walk).
What's the area around Hotel Regina like?
Hotel Regina is in Madrid Centro, a short 1-minute walk from Sevilla Station and 3 minutes' walk from Gran Via Street. Travellers love the hotel's prime location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Michal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
The staff at the front desk was very helpful. the hotel is in excellent condition. I would certainly stay again
Brendan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Itay, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Hotel Regina💕
This is an excellent hotel. Far exceeded my expectations! The staff Miriam to everyone we encountered was beyond lovely and went out of their way to assist us! Excellent location- with metro close. Although so much within walking distance. Great breakfast also. Would highly recommend!!
New Years at Hotel Regina!
Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel ever
Hotel Regina is the best hotel I’ve ever stayed in. The hotel location is very central and walking distance from all major cities. Very clean. Staff are very friendly, helpful, and professional. Very clean. Modern. Food is good. Price very cheap. Everyone speaks English.
rami, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and service. Excellent breakfast.
Ricardo, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Another pleasant stay at Hotel Regina
kerry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arlene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful hotel
We stayed at the hotel for 4 nights. The room was great, all the facilities are excellent, the breakfast is excellent. The location is excellent!!! And the price is fair The hotel is 3 stars and since we spent the whole day walking around Madrid, we didn't need anything beyond what we got.
Yifat, 4-night trip
Verified Hotels.com guest review