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1 room, 2 adults

Hotel Regina

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Alcala 19, Madrid, Madrid, 28014, Spain

Shopping hotel with restaurant, connected to the airport, near Gran Via Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • The hotel was fine overall. One thing is that at 1 AM on our first night an alarm system…Dec 9, 2020
  • The hotel was nice and clean, excellent location and the breakfast staff was very kind. I…Nov 21, 2020

Hotel Regina

from $64
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Superior Triple Room, Multiple Beds
  • Junior Suite (with Panoramic Views)
  • Deluxe Room (with Panoramic Views)
  • Premium Penthouse, Terrace
  • Premium Penthouse, Hot Tub (Terrace)
  • Luxury Penthouse, Hot Tub (Terrace)

What’s around Hotel Regina

Landmarks

  • In Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 15 min walk
  • Plaza de Cibeles - 9 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Atocha Station - 22 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station shuttle (available 24 hours)*

Parking

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

  • 24-hour offsite parking nearby (EUR 30 per day)

  • Street parking available

Offsite

  • Shopping center shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1928
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Closed-captioned TV
  • Low-height counters/sink
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bidet
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Regina’s small print

Also known as

  • Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid
  • Hotel Regina Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Parking is available nearby and costs EUR 30 per day (open 24 hours)

Rollaway beds are available for EUR 50 per night

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip, Maximum occupancy 7)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Regina

  • Does Hotel Regina offer free cancellation for a full refund?
    Yes, Hotel Regina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Regina?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Regina?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Regina?
    You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hotel Regina?
    Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk), and Bacoa (3-min walk).
  • Is airport shuttle service offered by Hotel Regina?
    Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
  • Is there an onsite casino at Hotel Regina?
    No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
  • What is there to do at Hotel Regina and nearby?
    Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).

Recent reviews

Superb 9.0 From 1,696 reviews

Exceptional 10.0
Nice place with the right rate close to all I would suggest rosary with good breakfast
Srujal, us2 night family trip
Exceptional 10.0
El hotel en excelentes condiciones de limpieza. El personal del front desk realmente simpre a disposicion, solo tengo que agradecerles por el excelente trato
Jose N, us10 night business trip
Exceptional 10.0
The staff is wonderful, amazing location, great rooms.
us2 night family trip
Good 6.0
The hotel staff is nice & really cares. The hotel from building is NOT what the pictures said in their pix. Unpaid for a night with breakfast, my flight was before the time they offered breakfast. Therefore they offered a "picnic to go breakfast" but when I checked out I was given nothing. Again staff is good.
us1 night trip
Exceptional 10.0
Very friendly staff and great breakfast options
We arrived at 9am knowing that check in time wasn’t until 2pm. The staff was very friendly and offered to hold our bags while we toured the city since our room wasn’t ready. We returned around 2:30 and checked in with no issues. Once again the staff was very friendly and offered a lot of recommendations of local attractions and restaurants. We checked out the next morning without issue and were pleasantly surprised with how much of a variety they offered for breakfast. Overall we were extremely pleased with the service and all of the staff and the room was extremely clean. We will consider staying here again if we return to Madrid!
Seth, us1 night trip
Exceptional 10.0
Fabulous hotel just steps from the Puerta del Sol. Perfect location, very comfortable and clean rooms. Highly recommend! Perfect for tourists.
Caroline, us1 night business trip
Exceptional 10.0
Not in the very centre, still central close to everything
us7 night romance trip
Very Good 8.0
Good location but ask for a refurbished room
Great service and very informative staff, They seem to have the same drill for all guests upon check-in. Great location central and close to most sites and museums. Decent enough breakfast. However the room experience was disappointing and not what was pictured on the site. Clean but old interior and decor. Not sure if they have a new wing and an older one wating to be refurbished. Would recommend.
us3 night trip with friends
Exceptional 10.0
Staff was helpful and polite. Accommodating. Professional. And the language barrier was never an issue. Location was perfect!
Michael, us3 night trip with friends
Exceptional 10.0
Location, Location, Location Staff was amazing especially Beatrice. I highly recommend this property, just an overall great experience. Breakfast was very good and the service was exceptional.
James, us4 night romance trip

Hotel Regina