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All properties in Madrid, Community of Madrid, Spain

Hotel Regina

Shopping hotel with restaurant, connected to the airport, near Gran Via Street

  • Free WiFi
From
$126

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Junior Suite (with Panoramic Views) - City View
  • Standard Twin Room - Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 98
1 / 98Hotel Entrance
Alcala 19, Madrid, 28014, Madrid, Spain
9.2.Superb.
  • Excellent!! Staff was wonderful, rooms were so clean and nice, breakfast was excellent.…

    Sep 11, 2021

  • Beautiful elegant Hotel across from Four seasons hotel. The service and comfort are…

    Aug 30, 2021

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Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 175 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza de Cibeles - 9 min walk
  • Plaza Mayor - 9 min walk
  • Mercado de San Miguel - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Superior Triple Room, Multiple Beds
  • Junior Suite (with Panoramic Views)
  • Deluxe Room (with Panoramic Views)
  • Premium Penthouse, Terrace
  • Premium Penthouse, Hot Tub (Terrace)
  • Luxury Penthouse, Hot Tub (Terrace)

Location

Alcala 19, Madrid, 28014, Madrid, Spain
  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza de Cibeles - 9 min walk
  • Plaza Mayor - 9 min walk
  • Mercado de San Miguel - 11 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 15 min walk
  • Almudena Cathedral - 16 min walk
  • Golden Mile - 18 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Atocha Station - 22 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (EUR 30 per day)
  • Street parking available

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1928
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Closed-captioned TV
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip, Maximum occupancy 7)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children and extra bedsPay at property

  • Rollaway beds are available for EUR 50 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

ParkingPay at property

  • Parking is available nearby and costs EUR 30 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Regina Hotel Madrid
  • Hotel Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk), and Bacoa (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
  • Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).
9.2.Superb.
  • 10.0.Exceptional

    Great stay.

    Enjoyed the entire stay. Breakfast was excellent. Staff was extremely helpful.

    Richard, 4 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful place! Perfect location

    Hotel Regina was excellent. The staff was super helpful and was able to assist me with arranging a cab, storing my luggage and even getting a Covid test. The location could not have been better and the breakfast is very, very good. I would highly recommend!

    Laurie, 2 night trip, Jul 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome hotel!

    Great hotel. Great location and friendly staff. Will stay here again.

    Lina, 1 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best Location!

    This is a top location, right across from the Four Seasons! The front desk staff was very accommodating and professional. I was able to upgrade to a large room with a huge tub. (View was not great, but who sits in their room in the day?) The breakfast was nice. I'd definitely stay there again.

    Donna, 2 night business trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location!

    Great location. In the heart of everything

    Juan, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service. My room was very clean. Everything worked well. Hotel location is great to get everywhere walking.

    1 night family trip, Jun 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Parking very expensive.

    1 night family trip, Jun 6, 2021

    Verified Expedia guest review

  • 6.0.Good

    Location

    2 night romance trip, Jun 5, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Why would a hotel replace its tile floor overnight, drilling up the original floor and prevent people from sleeping. When I complained the young arrogant and quite condescending front desk manager told me they couldn’t do it during the day because of the guests??!! But don’t guests use a hotel to sleep and not be kept awake by workman at 3:00am in the morning? Our second night and third night was a repeat…. Very Poor management. Avoid this place

    4 night romance trip, May 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property itself it's beautiful; great location, amazing staff and service. They work with you any little issue you may have until you are satisfied. Will stay there now on and will highly recommend it. Thanks for making my stay a memorable one!

    7 night romance trip, May 15, 2021

    Verified Expedia guest review

See all 1,569 reviews