Mar 26, 2023
Disappointing level of service
Definitely not 5 star level of service and worth to stay. Overall service quality of service from ckeckin to restaurant Aria (especially reception, also it is unacceptable to collect the menu plate during the operation hour at 9:55am) doest not meet the expectation at all, not friendly nor willing to help. Since this is pretty new hotel in this area and I'm much looking forward to a stay for business, I will not be staying again for another disappointment, rather I will choose another hotel around.
SOOYOUNG, 1-night business trip
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