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At a glance

Hotel size

  • 326 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (1 total, up to 30 lbs per pet)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Secured covered onsite valet parking (USD 55.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 4 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Reviews

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Darren, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elliot, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

10 out of 10
It was a terrific stay. Excellent place. Top notch service and facilities. Looking fwd to returning.
SANTIAGO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

REnee, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Froilan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mey-Ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good five star service
Lovely rooms, excellent guest service and fairly good proximity to the Brickell city center.
Ogedi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay with welcoming staff.
The staff is top notch, the view is spectacular and our veranda was huge, we really loved our stay. If we had to critique anything it would be that the mattresses are too firm. Even my husband who likes a firm bed said they were too hard. We would return without hesitation.
Mindy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 1-night trip
Verified Hotels.com guest review