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Sheraton Grand Panama, Panama City

4.5-star4.5 stars
Via Israel And 77th StreetPanama CityPanama0819-05896Panama

Luxury resort in Panama City with 3 restaurants, spa
  • Free WiFi and free parking
Very Good8.0
Amenities
Great amenities
Vibe
Awesome vibe
Food
Delicious food
Service
Fantastic service
121See all 121 Hotels.com reviews
From 626 reviewsTripAdvisor Traveller Rating

Sheraton Grand Panama, Panama City

from $124
  • Club Room (VIP)
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 356 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Pool umbrellas
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 25
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1982
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Ygia Spa y Fitness Center has 2 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Cafe Bahia - This restaurant overlooks the pool. A children's menu is available.

Crostini - This poolside theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Las Hadas - This café serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Sheraton Grand Panama, Panama City’s small print

Also known as

  • Panama Sheraton Hotel
  • Four Points By Sheraton Panama Hotel Panama City
  • 4 Points By Sheraton Panama
  • Sheraton Grand Panama City
  • Sheraton Hotel Panama
  • Sheraton Panama
  • Sheraton Panama Hotel
  • Sheraton Grand Panama Hotel
  • Sheraton Panama City Hotel Panama City
  • Four Points Panama City
  • Sheraton Panama City
  • Panama City Four Points

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of PAB 21.68 for adults and PAB 10.84 for children (approximately)

Pets are allowed for an extra charge of PAB 25 per pet, per night

Airport shuttle service is offered for an extra charge of PAB 70 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Grand Panama, Panama City

Landmarks

  • ATLAPA Conventions Center - 1 min walk
  • Multiplaza Pacific Mall - 22 min walk
  • National Craft Market - 38 min walk
  • National Shrine of the Heart of Mary - 39 min walk
  • Multicentro Panama - 40 min walk
  • Panama Viejo - 41 min walk
  • Panama Viejo Museum - 42 min walk
  • Via Espana - 44 min walk

Getting around

  • Panama City (PTY-Tocumen Intl.) - 15 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 17 min drive
  • Panama City Passenger Station - 15 min drive
  • Free self parking
  • Free valet parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Recent reviews

Very Good 8.0 From 121 reviews

Sheraton Grand Panama, Panama City
Good6.0
The hotel was safe and comfortable for a family. However, we found the services (restaurants, tours, etc.) not very tourist friendly. The staff was not willing to communicate with American tourists, but more than happy to communicate with Spanish speaking tourists. We utilized a taxi service with the hotel and were charged double. The tours booked through the hotel were also overpriced. I would recommend using local Uber services for transportation and touring the city. They were willing to communicate and were a fraction of the cost that the hotel offered. We travel often and found that this particular hotel tried to overcharge Americans for everything.
A Traveler, us4 night trip
Sheraton Grand Panama, Panama City
Exceptional10.0
Loved the accommodations and all the hotel has to offer, including the Spa and Tennis Courts! Was disappointed with the lack of responsiveness from maintenance, whom we called several times regarding the tv and remote control. They NEVER came. Thankfully, watching tv wasn't a priority on the trip so it didn't have a huge negative effect.
Esther, us5 night family trip
Sheraton Grand Panama, Panama City
Very Good8.0
!Great weekend! in Panama in one of the best hotel
Great hotel with excellent location for other amenities and activities. Restaurant open 24/7 and the daily breakfast is complete. !not continental!
Juan, us1 night family trip
Sheraton Grand Panama, Panama City
Very Good8.0
good quality price
hotel is a bit old and noise was coming from the neighbors bedroom.... pool is perfect and a great service
A Traveler, us2 night trip
Sheraton Grand Panama, Panama City
Fair4.0
Supreme Disappointment So munch potential
The staff overall was extremely indifferent to all of the challenges that were presented before them.
TIFFINIE, usBusiness trip

See all reviews

Sheraton Grand Panama, Panama City

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