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Crystal City Hotel, Athens

3 stars
4 Achilleos str.AthensAttiki10437Greece, 800-491-6126
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Good3.7 / 5
Food
Delicious food
Breakfast
Tasty breakfast
Comfort
More comfort would be nice
WiFi
WiFi system needs upgrading
102See all 102 Hotels.com reviews
From 233 reviewsTripAdvisor Traveller Rating

Crystal City Hotel, Athens

Hotel Info: 866-539-8117

from $36
  • Triple Room
  • Double or Twin Room
  • Single Room
  • Suite, Connecting Rooms

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 1:30 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Crystal City Athens
  • Crystal City Hotel Athens
  • Crystal City Hotel

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 7 per night

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer (on request)
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Roof Garden Restaurant - This restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner.

Bar Lounge Cafe - This lobby lounge serves light fare only.

Crystal City Hotel, Athens’s small print

Also known as

  • Crystal City Athens
  • Crystal City Hotel Athens
  • Crystal City Hotel

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 7 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 102 reviews

Crystal City Hotel, Athens
Good3.0 / 5
Poor Experience
The room and location were nice. However, the service was poor. To start, I was lied to 3 times. I specifically booked a room with 1 double bed. (#1) During check-in, I asked if the room we were being given was indeed a double bed and was told yes. When we got upstairs, the room had 2 twin beds. (#2) I called down to the front desk and said the room did not have a double bed as we were told and had booked, and she told me they hotel was completely out of double bed rooms. I said that was unacceptable, after which she said that they did in fact have a double bed room available. (#3) She tried to dissuade me from switching rooms by telling me the new double-bed room was the smallest room in the hotel and would not compare to our current room. Upon arriving in the new room to inspect, it was the exact same layout and size as the room we started in, except that the new room's bathroom was larger. So her attempts to dissuade me from switching were lies as well. She later admitted that the rooms were very similar but that they try not to switch after housekeeping has gone home since there's no one left to inspect and touch-up the original room. Overall, I had to fight for what I'd booked and wade through a myriad of lies in order to get what we deserved. The hotel is a nice product, but the people and processes need work.
1 night romance trip
Crystal City Hotel, Athens
Good3.0 / 5
Great View
Convenient location, average breakfast, room kind of small but it's fine, service was alright.
3 night trip with friends
Crystal City Hotel, Athens
Excellent4.0 / 5
A New Adventure
My family stayed here for two weeks and the hotel's employees were very welcoming and understanding when we missed our flight and had to stay in this hotel again. The rooms are average size but the balcony is small and narrow. The view on the terrace on the seventh floor is amazing you can see the Acropolis from there as well as enjoy a meal with the view. The only complaint I would say is the smoking in the lobby at certain hours, and by visitors who read the No smoking sign but ignore it all together. The AC works poorly but enough to make the room Cool. The food is the same every morning it might change a little but it will be the same. But for the price they offered the food was good.
7 night family trip
Crystal City Hotel, Athens
Excellent4.0 / 5
Front desk went out of their way to find us a great veiw of the Acropolis from our room. WiFi a bit marginal in room.
3 night romance trip
Crystal City Hotel, Athens
Good3.0 / 5
below average
The toilet was dirty and the shower was not working properly
1 night trip with friends

See all reviews

Crystal City Hotel, Athens

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