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Dragonfly Hotel Bury St Edmunds, Bury St Edmunds

3 stars
Symonds RoadBury St EdmundsEnglandIP32 7DZUnited Kingdom, 800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Food
Food could be better
Bar
Bar could improve
106See all 106 Hotels.com reviews
From 335 reviewsTripAdvisor Traveller Rating

Dragonfly Hotel Bury St Edmunds, Bury St Edmunds

Hotel Info: 866-539-8117

from $43
  • Double Room
  • Standard Twin Room, 2 Single Beds
  • Deluxe Double Room
  • Standard Twin Room, 2 Single Beds
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Standard Double Room
  • Standard Room, 1 Queen Bed
  • Standard Double Room
  • Double Room
  • Double Room
  • Standard Twin Room
  • Twin Room, 2 Single Beds
  • Suite, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Bury St Edmunds Quality Hotel
  • Quality Bury St Edmunds
  • Quality Hotel Bury St Edmunds
  • Dragonfly Hotel Bury St Edmunds
  • Dragonfly Bury St Edmunds

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Continental breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Number of meeting rooms - 5
  • Conference space
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
More
  • Connecting/adjoining rooms available

Special features

Dining

The Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dragonfly Hotel Bury St Edmunds, Bury St Edmunds’s small print

Also known as

  • Bury St Edmunds Quality Hotel
  • Quality Bury St Edmunds
  • Quality Hotel Bury St Edmunds
  • Dragonfly Hotel Bury St Edmunds
  • Dragonfly Bury St Edmunds

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Continental breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 106 reviews

Dragonfly Hotel Bury St Edmunds, Bury St Edmunds
Excellent4.0 / 5
Friendly staff and reasonabe prices
When we arrived, there was a small mix-up over whether or rooms were double or twin. However, the staff managed to sort things out for us and did so efficiently, professionally and courteously. Even though the hotel was full, and the staff were busy, they were always very happy to help any time we needed something. The décor is outdated and the place could do with a bit of remodernisation. However, this was a small drawback given the very reasonable price and the fact that we were only 15 minutes walk from the town centre.
1 night trip with friends
Dragonfly Hotel Bury St Edmunds, Bury St Edmunds
Poor1.0 / 5
not recommended
no amenities, not even a telephone to phone the front desk. VERY disappointed for the price.
1 night family trip
Dragonfly Hotel Bury St Edmunds, Bury St Edmunds
Excellent4.0 / 5
Disappointing for the price
No heating in the room. Reported the problem to reception who told us that they would deal with the matter but nothing happened. They couldn't find our Hotels.com booking on the system, luckily we had taken our paperwork!
1 night romance trip
Dragonfly Hotel Bury St Edmunds, Bury St Edmunds
Poor1.0 / 5
Staff dreadful receptionist chewing gum while trying to make us pay when all ready paid when booking was made stood at bar 10 minutes waiting for service barman had to go off for a delivery had to ask for ice and lemon in drink he had to go off with drink for ice put slice lemon in with fingers. Resurant servica appealing had to find menues ourselves then starter came with mains not cleared until desserts brought out just dreadful
1 night trip with friends
Dragonfly Hotel Bury St Edmunds, Bury St Edmunds
Excellent4.0 / 5
Well done!
Stayed here same time last year & returned but only because of location. However we were pleasantly surprised and many of the previous issues regarding cleanliness & attitude have been addressed. Well done. No problems returning & for all the right reasons
2 night family trip

See all reviews

Dragonfly Hotel Bury St Edmunds, Bury St Edmunds

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