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Elounda Bay Palace, Agios Nikolaos

5 stars
EloundaAgios NikolaosCrete Island72053Greece, 800-491-6126
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Excellent4.5 / 5
Pool
Great pool
Amenities
Great amenities
Food
Delicious food
Value
Value for money could be better
81See all 81 Hotels.com reviews
From 639 reviewsTripAdvisor Traveller Rating

Elounda Bay Palace, Agios Nikolaos

Hotel Info: 866-539-8117

from $153
  • Double Room Sea View
  • Double Room Side Sea View
  • Deluxe Bungalow Side Sea View
  • Superior Room, Mountain View
  • Family Suite, Garden View (Sharing Pool)
  • Deluxe Suite, Sea View
  • Superior Bungalow, Sea View (Sharing Pool)
  • Superior Bungalow Front Sea View sharing a pool
  • Villa, Private Pool, Beachfront (Mediterranean)
  • Deluxe Bungalow, Partial Sea View
  • Bungalow
  • Double Room Mountain View
  • Superior Room Mountain View
  • Sup. Bungalow Sea View with near pool
  • Deluxe Room Sea View
  • Superior Bungalow Sea View
  • Superior Bungalow Sea View Shared Pool
  • Double Bungalow Sea View
  • Deluxe, Sea View
  • Superior Room, Sea View
  • Superior Room, Sea View (Side)
  • Superior Bungalow, Garden View
  • Deluxe Double Room, Sea View
  • Deluxe Double Room, Sea View
  • Superior Bungalow, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • Up to 5 kg

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Ferry terminal shuttle *

Parking

  • Free valet parking

Other information

  • Resort fee included

Also known as

  • Elounda Bay Palace
  • Elounda Bay Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 2 bars/lounges
  • 4 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Steam room
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Tennis on site
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1974
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Sofa bed
  • Sofa bed size king
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thalaspa Chenot. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Thalassa - This beachfront seafood restaurant specializes in Greek cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Ariadne - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Aretoussa - Overlooking the ocean and garden, this restaurant specializes in Greek cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Blue Lagoon - This beachfront sushi bar serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Argonaut - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Marina on site
  • Outdoor tennis courts - 4
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Fishing on site
  • Horse riding/rental on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Golfing nearby

Elounda Bay Palace, Agios Nikolaos’s small print

Also known as

  • Elounda Bay Palace
  • Elounda Bay Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 81 reviews

Elounda Bay Palace, Agios Nikolaos
Good3.0 / 5
2 star room at a 5 star resort
Disappointing room and disappointing response to my voiced concerned. Ants in the room, bed so used it was slanted to roll right out of bed, there was a hole under the sink that would allow any rodent to enter directly into the room, and the shower flooded the toilet room every time it was used. The room was surface cleaned but certainly not maintained. Example- the door to the shower/toilet room had a horrible squeak- the person that brought us to the room heard it and said she would report it and have someone fix it today. We came back from our swim and then dinner and still no fix. My mom fixed it using oils from a hair treatment. So the next afternoon when the workman finally came- he saw it was fixed. After one night I went to the front desk and voiced my concerns with the room- I was given a shrug and immediately told they were fully committed. The resort is beautiful, many pools, restaurants and bars to choose from and great location. Service was more mixed than should be for an all inclusive 5 star resort. We spoke to their quality assurance person upon check out and were informed that our room was a traditional Greek holiday bungalow that many people enjoy it. This implies that "my room choice" was the problem. On an up note- the sommelier was top notch and Georgia in the sail bar was superb.
2 night family trip
Elounda Bay Palace, Agios Nikolaos
Outstanding5.0 / 5
Elounda Bay palace - amazing vacation
Amazing hotel, worth the ride from the airport. Great service, with a smile, lovely food and very good restaurants. Definitely worth it.
3 night family trip
Elounda Bay Palace, Agios Nikolaos
Outstanding5.0 / 5
Make sure to be accurate about # of people in the room
It's a beautiful hotel. I'd say it's more for family. We booked one room for 3 people (2 single be and one sofa bed) but when we got there the hotel made us pay extra 80 euro a night. They claimed that we made reservations for 2 not 3. (They charge per person not per room).That was very frustrating. However, we contacted Hotels.com and they refunded us the extra 80 euro a night we were charged.
4 night trip with friends
Elounda Bay Palace, Agios Nikolaos
Outstanding5.0 / 5
Delightful, caring, courteous, professional.
Excellent on every level. The staff were amazing and were very attentive and sensitive to our needs. They made a huge effort for our daughters birthday, giving her a personalised cake. Nothing was too much trouble. I would highly recommend this hotel and will definitely return. We were blown away by the kindness shown by everyone.
3 night family trip
Elounda Bay Palace, Agios Nikolaos
Outstanding5.0 / 5
we were up graded to elounda beach hotel free of charge give me quotr for october2016 for the above hotel half board
14 night romance trip

See all reviews

Elounda Bay Palace, Agios Nikolaos

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