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Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos

5-star5 stars
EloundaAgios NikolaosCrete Island72053Greece

Agios Nikolaos beachfront hotel with spa, outdoor pool
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  • Free WiFi and free parking
Superb9.2
Beach
Beautiful beach
Breakfast
Tasty breakfast
Food
Delicious food
Value for money
Value for money could be better
78See all 78 Hotels.com reviews
From 727 reviewsTripAdvisor Traveller Rating

Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos

from $204
  • Classic Room, Mountain View
  • Classic Room, Partial Sea View
  • Classic Room, Sea View
  • Deluxe Bungalow, Sea View
  • Deluxe Double Room, Sea View
  • Superior Bungalow, Partial Sea View
  • Family Suite, Garden View (Open Plan)
  • Classic Bungalow, Pool Access, Sea View
  • Deluxe Suite, Sea View
  • Villa, Private Pool, Beachfront (Mediterranean)
  • Superior Bungalow Front Sea View sharing a pool
  • Family Room, 2 Bedrooms, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • Up to 5 kg

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Ferry terminal shuttle *

Parking

  • Free valet parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 9 restaurants
  • 2 bars/lounges
  • 4 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Steam room
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Tennis on site
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1974
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
Things to enjoy
  • Balcony or patio
  • Individually decorated
Freshen up
  • Second bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Espace Vitalité Chenot. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Thalassa - This beachfront seafood restaurant specializes in Greek cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Ariadne - This beachfront restaurant specializes in Greek cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Aretoussa - Overlooking the ocean and garden, this restaurant specializes in Greek cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Blue Lagoon by Mistura - This beachfront fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Argonaut - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of the Leading Hotels of the World.

Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos’s small print

Also known as

  • Elounda Bay Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: EUR 4.00 per accommodation, per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 110 per vehicle (one-way)

Airport shuttle for children between the ages of 1 and 18 costs EUR 110 (one-way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos

Landmarks

  • On the waterfront
  • Plaka Beach - 5.5 mi / 8.8 km
  • Lake Voulismeni - 9.1 mi / 14.6 km
  • Port of Agios Nikolaos - 9.6 mi / 15.4 km
  • Panagia Kera Church - 14 mi / 22.5 km
  • Ancient City of Lato - 14.8 mi / 23.8 km
  • Voulisma Beach - 16.4 mi / 26.4 km
  • Gournia Archaeological Site - 19.9 mi / 32.1 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 69 min drive
  • Sitia (JSH) - 94 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle

Recent reviews

Superb 9.2 From 78 reviews

Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos
Good6.0
2 star room at a 5 star resort
Disappointing room and disappointing response to my voiced concerned. Ants in the room, bed so used it was slanted to roll right out of bed, there was a hole under the sink that would allow any rodent to enter directly into the room, and the shower flooded the toilet room every time it was used. The room was surface cleaned but certainly not maintained. Example- the door to the shower/toilet room had a horrible squeak- the person that brought us to the room heard it and said she would report it and have someone fix it today. We came back from our swim and then dinner and still no fix. My mom fixed it using oils from a hair treatment. So the next afternoon when the workman finally came- he saw it was fixed. After one night I went to the front desk and voiced my concerns with the room- I was given a shrug and immediately told they were fully committed. The resort is beautiful, many pools, restaurants and bars to choose from and great location. Service was more mixed than should be for an all inclusive 5 star resort. We spoke to their quality assurance person upon check out and were informed that our room was a traditional Greek holiday bungalow that many people enjoy it. This implies that "my room choice" was the problem. On an up note- the sommelier was top notch and Georgia in the sail bar was superb.
Belinda, us2 night family trip
Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos
Exceptional10.0
Elounda Bay palace - amazing vacation
Amazing hotel, worth the ride from the airport. Great service, with a smile, lovely food and very good restaurants. Definitely worth it.
Shahar, us3 night family trip
Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos
Exceptional10.0
Make sure to be accurate about # of people in the room
It's a beautiful hotel. I'd say it's more for family. We booked one room for 3 people (2 single be and one sofa bed) but when we got there the hotel made us pay extra 80 euro a night. They claimed that we made reservations for 2 not 3. (They charge per person not per room).That was very frustrating. However, we contacted Hotels.com and they refunded us the extra 80 euro a night we were charged.
A Traveler, us4 night trip with friends
Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos
Exceptional10.0
Upgrade made our anniversary very special.
We were given an upgrade when we arrived to a deluxe suite (room 105) which was a wonderful surprise. The suite itself was very spacious with two double bathrooms, a large seating area and balcony with views to the sea beyond. The mini fridge was replenished regularly and the bed was very comfortable. The beach area is wonderful with clear, blue sea and a sandy beach. The swimming pool is very large, whcih is great for doing lengths. The breakfast and evening buffet were execptional. The food was freshly cooked and there was plenty of choice. The staff were all very helpful and friendly. Thank you so much for an excellent break.
Nicola, gb3 night romance trip
Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos
Exceptional10.0
Delightful, caring, courteous, professional.
Excellent on every level. The staff were amazing and were very attentive and sensitive to our needs. They made a huge effort for our daughters birthday, giving her a personalised cake. Nothing was too much trouble. I would highly recommend this hotel and will definitely return. We were blown away by the kindness shown by everyone.
Nicola, gb3 night family trip

See all reviews

Elounda Bay Palace, a Member of the Leading Hotels of the World, Agios Nikolaos

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