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Heritage Inn Express Hayward

Photo gallery for Heritage Inn Express Hayward

Lobby sitting area
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Heritage Inn Express Hayward

Heritage Inn Express Hayward

2.0 star property
No-frills motel in Hayward

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
410 W A St, Hayward, CA, 94541

Room options

About this area

What's nearby

  • RingCentral Coliseum - 15 min drive
  • Oracle Arena - 15 min drive

Getting around

  • Oakland, CA (OAK-Oakland Intl.) - 15 min drive
  • San Francisco International Airport (SFO) - 30 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • Fremont Station - 12 min drive
  • Oakland-Jack London Square Station - 14 min drive
  • Coliseum Station - 14 min drive
  • Hayward Station - 13 min walk

Restaurants

  • Sushi ichimoto - 9 min walk
  • Mr. Pho - 11 min walk
  • Rigatoni's Fresh Italian Grill - 11 min walk
  • Coco's - 15 min walk
  • Jamba Juice - 16 min walk

About this property

Heritage Inn Express Hayward

When visiting Hayward, Heritage Inn Express Hayward is a great choice to consider. Guests will have free perks such as WiFi and self-parking. Fellow travellers like the helpful staff and location. The property is only a short walk to public transportation: Hayward Station is 13 minutes away.

Languages

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 1:00 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1970

Accessibility

  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells

Languages

  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Electricity is available for an extra charge of USD 2 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 50.00 per stay)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Heritage Inn Express Hayward
Heritage Inn Express
Heritage Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Frequently asked questions

Does Heritage Inn Express Hayward offer free cancellation for a full refund?
Yes, Heritage Inn Express Hayward does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heritage Inn Express Hayward?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Heritage Inn Express Hayward on 4 December 2022 start from €76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heritage Inn Express Hayward?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heritage Inn Express Hayward?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Heritage Inn Express Hayward?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Inn Express Hayward?
You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Heritage Inn Express Hayward?
Yes. Nearby restaurants include sushi ichimoto (9-min walk), Mr. Pho (11-min walk) and Rigatoni's Fresh Italian Grill (11-min walk).
What's the area around Heritage Inn Express Hayward like?
Heritage Inn Express Hayward is a short 14-minute walk from Hayward Flight and 16 minutes' walk from Kennedy Park. Travellers recommend the motel for its quiet location.

Overall score and ratings

4.8

4.7/10

Cleanliness

5.7/10

Staff & service

5.1/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

2/10 Poor

Don’t ducking do it
This was nothing like the pictures.. the room was ran down missing dresser drawers,the bed had file cabinet under it holding it up,the door barley locked,no phone in the room,tv and remote was broken the chairs had stains on them
Monica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rosemary, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Filthiest place I’ve ever seen -transient motel
The outside was in such disrepair & filth it should be closed down. 1st room was uninhabitable. Definitely a smokers room but beyond that it stunk like dead bodies, the furniture was cracked & missing sections-like it was all from a garage sale. The carpets had not been vacuumed in years, the level of thick dust around the front of the bed I couldn’t get at was astounding. Dangerous levels. I started cleaning using wipes & I could still be wiping to this day & would still be getting black wipes. 2nd room was 1000x better but still the filthiest place I have ever seen. It was an emergency 3-days from a housemate who was violent so I didn’t have an emotional ability to deal. I just wiped & wiped —even after wiping all surfaces I laid towels down. I thought I’d ‘covered’ but I always washed my feet before getting onto (thankfully) clean sheets. Once I had to get up & turn the tv off (manually -the remotes didn’t work-and there was only one channel & no changing volume) and I walked back to the bed & had to use 2 wipes per foot! They were THAT black. So my main route from bed to bathroom was covered in towels. Unprecedented heat -NO AC!! They brought me a fan. I cleaned the floors & surfaces in bathroom myself. 2nd day I requested a vacuum but that carpet needs replaced.
2 per foot AFTER I had showered and walked across the carpet to the bed
janet, 4-night trip
Verified Hotels.com guest review

6/10 Good

The employees are always lovely. The rooms, mattresses, curtains, furniture are in bad shape. Also, why the heck are the toilets so LOW, wobbly, and constantly running?? However, it looks like they are starting to put in new furniture. The area aroumd the hotel sucks!!put in new furniture.
Jordis, 4-night family trip
Verified Expedia guest review

2/10 Poor

Upon arrival staff was professional and courteous. After a few minutes in our room we noticed our TV remote box did not work the front desk man came over with new batteries problem solved. My son and I went to the store for some snacks right across the street upon our arrival back at the hotel room my son said he seen some kind of bug I didn't see one so I didn't pay much mind. After 5 minutes of us watching TV we seen several cockroaches on the wall I put my shoes on my son and I left the room as is proceeded to the front desk and informed the desk agent that our room was full of cockroaches and we did not want to stay at that room another second he apologized like he was aware of the situation I asked for a refund he kindly said sure no problem have a good day sorry for any issues you may have experienced here. If you don't mind cockroaches and a dirty room it is a decent place for you I guess to stay at if you want to pay for a room and that horrible condition be my guest.
Dennis, 1-night family trip
Verified Expedia guest review

6/10 Good

Ricardo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Vitalyn, 2-night trip
Verified Expedia guest review

4/10 Fair

Not like the pictures, very bad place
Gabriel, 1-night trip
Verified Expedia guest review

2/10 Poor

This place should be called the Roach Motel from Hell!! The clerk was friendly but the place was terrible to say the least. There was a homeless person who was on drugs by the office and a drug dealer came to drop off drugs. The room stunk horribly and was so dirty! The lamp was black with grime, the bathroom was filthy, the toilet had feces smeared on it and roaches ran as soon as we turned on the light. I don't know how this place is still in business! It was literally the motel from hell. Please no one stay there! We left right away!
Angelica, 2-night family trip
Verified Expedia guest review

4/10 Fair

non funtioning window old dirty air conditioning and carpet stinks
michael, 1-night trip
Verified Expedia guest review