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4-star beachfront resort with spa, near Kata Beach
The food was okay, but the drinks were great and inexpensive. The views and sunset were…
Mar 14, 2020
Location and room was perfect. Staff needs to be better trained for customer service…
Feb 24, 2020
This property advises that it adheres to Safety and Health Administration (Thailand) sanitization guidelines.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for THB 1500.0 per night
Breakfast costs between THB 550 and THB 900 for adults, and THB 300 and THB 600 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge
WiFi is available in guestrooms for THB 400 per day (rates may vary)
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The positive thing about this property was that it was on the beach. However, they never had a guest relations rep available for our entire 5 day stay, they did not have anyone who really understood English, they would not adjust our AC so it would cool our room, the room smelled musty, the toilet rarely flushed, and the pics that they displayed for the daily dinner buffet specials were not accurate (ex. Steak & Shrimp on Friday night had no steak or shrimp!). It could be a cultural thing, but none of the food was ever hot; Luke warm to cold only. I would never stay here again!
5 night trip with friends, Jan 14, 2020
Verified Expedia guest review
Gary, 4 night family trip, Nov 25, 2019
Verified Hotels.com guest review
Just beautiful and helpful staff. Beach front breath taking
2 night family trip, Nov 18, 2019
Verified Expedia guest review
Hotel had no record of my reservation, waited an hour at airport before they found it. Told me to pay for taxi and they’d reimburse me when I got there, then they didn’t reimburse me.
4 night family trip, Nov 13, 2019
Verified Hotels.com guest review
The room was very large and had nice decor. Bathroom had nice amenities and good quality towels. Location was awesome and near SO many restaurants and shops. The beach/pool towels seemed a bit old but other than that this hotel was great.
Anna, 2 night trip, Nov 13, 2019
Verified Expedia guest review
Good amenities close to the beach. Lots of kids though. Not the most relaxing place but overall nice place to stay
6 night romance trip, Oct 12, 2019
Verified Orbitz guest review
Great location, beautiful resort, and very friendly staff. Unfortunately, the room was filled with cockroaches. We called the front desk multiple times but all they did was spray the drain pipe in our room, which did not stop them from coming. When it was time to check out and pay I wanted to speak to a manager. First, they kept telling me he would be in later and then they said he wouldn’t be back until 7am the next morning. They gave me an email to contact but we still have not heard back from him. We tried contacting the hotel via hotels.com but they have not reposnded through this medium either. I would not suggest this resort, unless you’re comfortable rooming with cockroaches during your stay.
Ryan, 6 night romance trip, Jul 16, 2019
Verified Hotels.com guest review
This a great resort, and one of only a few that is actually on the water in Kata (the others being club med and the Boathouse, I believe). I can’t stress the value of this location enough. Kata’s beach is actually mostly blocked by the wall around club med. You can only really access the beach along the northern end of the beach, or the southern end, and this is on the water in the south. If you stay in the middle you’ll have to walk a mile or more to get to the beach. The hotel and grounds are beautiful. The pool area is outstanding, and looks right out over the beach. There are chaise lounges right on the edge of the patio just above the beach. This is great for having an ocean view without being bothered by the vendors on the beach trying to sell you junk. And since the breeze is blowing off the ocean all day there were no mosquitos. The room was a bit dated, but very spacious, and had a large balcony. It smelled a bit like cigarettes when we arrived but after running the A/C for an hour or two the smell dissipated.
3 night romance trip, Jul 2, 2019
Verified Hotels.com guest review
The WiFi is NOT free. Free WiFi only in the lobby- if you want WiFi in your room or by the pool, you must either purchase WiFi access or upgrade your room. We chose to upgrade rooms, and it was a bit disappointing. Rooms Need an update. Everything in general showed a lot of wear, and the bathrooms could use a deep clean. Bed was decent and the AC was cold. The view was amazing however and the best thing about the hotel. This area of Phuket is pricy for Thailand. The hotels food and drinks are also very expensive. Prices similar to a resort in the states. The staff at the pool bar was not very helpful our first day. $10USD for a drink, you’d think you can at least get some good service.
2 night trip with friends, May 19, 2019
Verified Hotels.com guest review
Key is needed to power the room. God forbid you separate from your party because they give you only one key. Not electronic key card but old school style key lock. Free wifi ONLY in the lobby.
CristyAnn, 2 night romance trip, May 9, 2019
Verified Hotels.com guest review