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SureStay Plus Hotel by Best Western Point Richmond, Richmond

2-star2 stars
915 W Cutting BlvdRichmondCA94804United States of America

Richmond hotel with outdoor pool, 24-hour fitness
  • Free WiFi and free parking
Good7.0
Service
Service could be improved
Food
Food could be better
52See all 52 Hotels.com reviews
From 16 reviewsTripAdvisor Traveller Rating

SureStay Plus Hotel by Best Western Point Richmond, Richmond

from $85
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Queen Beds, Non Smoking, Kitchenette
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Memory foam mattress
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

SureStay Plus Hotel by Best Western Point Richmond, Richmond’s small print

Also known as

  • Marina Bay Inn
  • Marina Bay Inn Richmond
  • Marina Bay Richmond
  • SureStay Plus Hotel Best Western Point Richmond
  • SureStay Plus Hotel Best Western Point
  • SureStay Plus Best Western Point Richmond
  • SureStay Plus Best Western Point

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around SureStay Plus Hotel by Best Western Point Richmond, Richmond

Landmarks

  • Contra Costa College - 5.3 mi / 8.5 km
  • Berkeley Marina - 7.4 mi / 11.9 km
  • Adventure Playground - 7.6 mi / 12.3 km
  • Berkeley Repertory Theater - 9 mi / 14.5 km
  • University of California - Berkeley - 9.7 mi / 15.7 km
  • Tilden Regional Park - 9.7 mi / 15.5 km
  • Greek Theater - 9.9 mi / 16 km
  • Berkeley Art Museum and Pacific Film Archive - 10.6 mi / 17 km

Getting around

  • Novato, CA (NOT-Gnoss Field) - 27 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 29 min drive
  • Hayward, CA (HWD-Hayward Executive) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • Napa, CA (APC-Napa Valley) - 39 min drive
  • San Francisco, CA (SFO-San Francisco Intl.) - 40 min drive
  • Richmond Station - 7 min drive
  • Berkeley Station - 11 min drive
  • Emeryville Station - 14 min drive
  • Free self parking

Recent reviews

Good 7.0 From 52 reviews

SureStay Plus Hotel by Best Western Point Richmond, Richmond
Very Good8.0
Room okay, poorly insulated
The room was okay, some parts are old, some have been renovated like furniture... but they forgot to add some sound proof to the room, you hear all the neighbors and people outside and outside traffic... the door is so badly insulated that you can see something like half an inch of light coming from the outside...
A Traveler, us1 night trip
SureStay Plus Hotel by Best Western Point Richmond, Richmond
Very Good8.0
Good
Not sure about area but hotel room was good. Looks like its newly renovated... Enjoy my stay here.
A Traveler, us1 night trip with friends
SureStay Plus Hotel by Best Western Point Richmond, Richmond
Good6.0
Over all a 6-1/2 out of 10 rating
Check-in was great, but during the free breakfast time the employee in working in the eating area gave the impression that she didn’t want to be there. I asked where the napkins were and her reply, (without facing me), was “We’re probably all out” and continued waking out the door. A few minutes later she decided to go look for some then gave us some cocktail napkins she found. Then at 8:43am a couple walks in to eat breakfast and loudly asks everyone what time it was just to, (it seemed), make a point to that couple that there was only about 15 minutes left to eat before the breakfast area is due to stop serving. Also did NOT like the fact that the room we got had NO carpet and with there not being anything to keep the door from allowing the cold air to blow in and making noise when it rattled do the wind. Also the toilet seat was ready to fall off because it was real loose ! As for the TV, there were only about 7-8 local channels available to watch !
Adam, us1 night trip
SureStay Plus Hotel by Best Western Point Richmond, Richmond
Very Good8.0
Vanessa is plain rude!
Did a late night check-in at the hotel with manager Vanessa. She was very rude and unprofessional. I've never experienced such attitude at a hotel check-in. My reservation was not showing up in the system (mind you not my fault) and she was just plain rude about the situation. I was tired from driving about 12 hours just wanted to get some rest. A guy ended up helping me and figured out the confusion he was much nicer and the girls at the front desk the next morning were also great! Just this one person made the stay not so pleasant.
A Traveler, us2 night trip
SureStay Plus Hotel by Best Western Point Richmond, Richmond
Exceptional10.0
All good things to say about our stay!! The complimentary breakfast was such a lifesaver for our kids. Definitely recommending and will stay here again in the future.
Allison, us2 night trip

See all reviews

SureStay Plus Hotel by Best Western Point Richmond, Richmond

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