Guests
All properties in Santa María Huatulco, Oaxaca, Mexico

Hotel Castillo Huatulco & Beach Club

3.5-star beach hotel with free beach shuttle, near Chahue Beach

  • Free WiFi and free parking
From
$68

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 74
1 / 74Outdoor Pool
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, 70987, OAX, Mexico
8.2.Very Good.
  • We enjoyed our time there and everything was pretty clean! Best part is that we got clean…

    Jun 28, 2021

  • The pictures look way better! The hotel is pretty run down, it has a musty smell and…

    Jun 2, 2021

See all 104 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Transportation options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 159 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television

What’s around

  • Chahue Beach - 13 min walk
  • Huatulco National Park - 23 min walk
  • La Entrega Beach - 34 min walk
  • Maguey Bay - 2.4 mi / 3.9 km
  • Las Parotas Golf Club - 3 mi / 4.8 km
  • Cacaluta Beach - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room

What’s around

Landmarks

  • Chahue Beach - 13 min walk
  • Huatulco National Park - 23 min walk
  • La Entrega Beach - 34 min walk
  • Maguey Bay - 2.4 mi / 3.9 km
  • Las Parotas Golf Club - 3 mi / 4.8 km
  • Cacaluta Beach - 2.9 mi / 4.6 km
  • Huatulco Beach - 3.6 mi / 5.7 km
  • Zaachila Beach - 4 mi / 6.5 km
  • La Bocana Beach - 6.9 mi / 11.1 km
  • San Augustin Beach - 19.9 mi / 32.1 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 18 min drive
  • Free beach shuttle
map
See on map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, 70987, OAX, Mexico

At a glance

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Free covered onsite valet parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Playground on site
  • Golfing nearby
  • Kayaking nearby
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
  • Billiards or pool table

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 200
  • Conference space size (meters) - 19
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of MXN 350 per person (approximately)
  • Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 400 (subject to availability)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Castillo Hotel Huatulco
  • Hotel Castillo Huatulco
  • Castillo Huatulco & Beach Club
  • Hotel Castillo Huatulco & Beach Club Hotel
  • Hotel Castillo Huatulco & Beach Club Santa María Huatulco
  • Hotel Castillo Huatulco Santa María Huatulco
  • Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco
  • Castillo Huatulco Hotel
  • Hotel Castillo Huatulco
  • Castillo Huatulco Santa María Huatulco
  • Castillo Huatulco ta ía Huatu

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Castillo Huatulco & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - anytime. There's a charge of MXN 350 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 400 (subject to availability). Contactless check-out is available.
  • Yes, La Capilla offers Mexican cuisine. Nearby restaurants include Restaurant Mercader (5-min walk), Los Parados (2 mi), and Mare (2 mi).
  • Have fun with nearby activities like boat tours and kayaking, and practice your swing on the nearby golf course. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
8.2.Very Good.
  • 6.0.Good

    Noisythe extractor did no twork.No control on the AC.

    Francisco, 3 night trip, Jan 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I truly enjoyed my stay, the hotel was very clean and the staff was very friendly! It’s location is perfect, with shops right in front and the Santa Maria port

    Carmen, 2 night family trip, Aug 14, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Overall there is a lot of noise in the hotel. The food is plain. The room has extra firm beds. There is no elevator to the 4th floor. However, the staff is extremely nice and helpful.

    3 night romance trip, Dec 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was more than we expected, the staff was great and friendly, I highly will recommend Hotel Castillo to my traveling friends..

    martin, 14 night romance trip, Nov 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great stay, amazing beach club!

    We booked Hotel Castillo Huatulco upon arriving to town (we had planned on staying in Puerto Angel but everything was sold out as we hadn't planned ahead). It was a busy weekend as the first couple hotels we drove to didn't have any availability, but luckily there was a room for this place on hotels.com. We had no expectations walking in, and ended up loving our stay! The first night we didn't realize it was an all inclusive resort but loved the room (we got the penthouse suite in the back building, room 501 or something - I highly recommend it! If you don't mind climbing the stairs to get to the 5th floor it is quiet, large, and has a very comfortable king size bed. We loved it so much we booked another night all inclusive. The beach club is incredible. The shuttle takes you straight there and there is a pool and the beach plus a shaded hammock area, plus a bunch of stuff for kids - a trampoline, volleyball court, climbing gym and little soccer field. Food was super average and all buffet but water and drinks were flowing so we didn't mind it for one day.

    Heidi, 1 night trip, Nov 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Go for the beach club!

    The hotel was great! The highlight for us was definitely the beach club - a shuttle leaves for the beach every 30 minutes or so and takes you 5 minutes up the road to a beautiful sandy private beach with a pool and tons of other activities for kids, as well as plenty of chairs and hammocks to lounge in. The food was mediocre at best (if you wanted anything good you had to order a la carte which isn't included in the basic all inclusive level) and drinks were not top shelf. But, it was a fair price. If we stayed again we would likely BYOB and not spend the money on the all inclusive. That being said, the hotel was comfortable and the amenities were nice.

    1 night trip, Nov 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The only thing we didn’t really like was the internet speed. I could access my email or anything else connected to their WiFi.

    1 night family trip, Jul 27, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel itself was not efficient or clean The people were great

    5 night family trip, Jul 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The only problem lots of flies in the food area. They should have a better system or control .

    4 night family trip, Jun 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I liked the location, very convenient to go around, and is closer to the marina. On the other hand, is clean, but bathroom needs some maintain, specially shower .

    6 night family trip, Mar 9, 2019

    Verified Orbitz guest review

See all 104 reviews