All hotels in Xalapa, Veracruz, Mexico
1 room, 2 adults

SureStay Hotel by Best Western Xalapa, Xalapa

2.5-star2.5 stars
Av 20 De Noviembre Ote No. 522XalapaVER91060Mexico

Xalapa hotel with restaurant, conference center
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
  • This hotel is an excellent choice if you arrive to Xalapa by bus (which most people do)…Dec 5, 2015
  • Was a decent stay. Thank you.Dec 18, 2017
81See all 81 reviews
From 34 reviewsTripAdvisor Traveller Rating

SureStay Hotel by Best Western Xalapa, Xalapa

from $41
  • Standard Room, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking (1 extra Single bed)
  • Suite, Multiple Beds, Non Smoking (1 extra Single bed)
  • Standard Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking (limited)

  • Extended parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Working away
  • Meeting rooms
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1986
  • Safe-deposit box at front desk
  • Television in common areas
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls

Special features


La Tasca del Quijote - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.

SureStay Hotel by Best Western Xalapa, Xalapa’s small print

Also known as

  • Best Western Hotel Xalapa
  • Best Western Xalapa
  • Best Western Xalapa Hotel


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN $120.00 for adults and MXN $120.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around SureStay Hotel by Best Western Xalapa, Xalapa


  • Xalapa Gallery of Contemporary Art - 18 min walk
  • San Jose Church - 20 min walk
  • Interactive Museum of Xalapa - 24 min walk
  • Los Berros Park - 28 min walk
  • University of Latin America - 30 min walk
  • Xalapa Cathedral - 30 min walk
  • Xalapeno Stadium - 30 min walk
  • Juarez Park - 30 min walk

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 16 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 90 min drive
  • Xalapa Station - 10 min drive
  • Free self parking
  • Extended parking
  • Limited parking

SureStay Hotel by Best Western Xalapa, Xalapa

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