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Jacksonville Plaza Hotel & Suites, Jacksonville

2 stars
14585 Duval RdJacksonvilleFL32218United States of America, 800-491-6126
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Wellness
Wellness & sports facilities could be improved
1087See all 1,087 Hotels.com reviews
From 559 reviewsTripAdvisor Traveller Rating

Jacksonville Plaza Hotel & Suites, Jacksonville

Hotel Info: 866-539-8117

from $65
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Free self parking

  • Extended parking *

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Jacksonville Plaza
  • Jacksonville Plaza Hotel
  • Jacksonville Plaza Hotel And Suites
  • Jacksonville Plaza Hotel Jacksonville

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 10.00/hour

Extended parking is available for an extra charge

Parking is available nearby and costs USD 5.00 per night

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee shop/café
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Computer station
Services
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Jacksonville Plaza Hotel & Suites, Jacksonville’s small print

Also known as

  • Jacksonville Plaza
  • Jacksonville Plaza Hotel
  • Jacksonville Plaza Hotel And Suites
  • Jacksonville Plaza Hotel Jacksonville

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 10.00/hour

Extended parking is available for an extra charge

Parking is available nearby and costs USD 5.00 per night

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1087 reviews

Jacksonville Plaza Hotel & Suites, Jacksonville
Poor1.0 / 5
Customer Service = WORST EVER
Extremely polite woman checked me in Friday night with my 2 teenage boys. I asked if they had military discounts and she said sure do and that she applied it. Well, upon checking out the next morning, I had to go find someone to check me out after waiting at the front desk for over 10 minutes. Not only did she make comments under her breath about me disturbing her. She was very rude when i asked a question about my military discount being applied. She said that i do not get a receipt, i do not get a military discount and that the price i booked it at was my price. She also stated if I had questions i needed to call who i booked it through. I asked her why i was informed i was getting one and her reply was she didnt know but she was wrong. Then said snapped at me and asked if i had anymore problems. I stated none and told her i.hope she had a blessed day but, i will never come back to yhe hotel due to how SHE treats the customers. Sorry but, i will never stay here again and every out of town Friend or family member will never stay if i have anything to do with it.
1 night family trip
Jacksonville Plaza Hotel & Suites, Jacksonville
Outstanding5.0 / 5
Very clean place to stay and friendly staff!
Very nice and professional staff. They went out of their way to make our stay wonderful.
1 night family trip
Jacksonville Plaza Hotel & Suites, Jacksonville
Fair2.0 / 5
Okay for the price
Initially, looks great. Bed is not comfortable, room was small. It wasn't horrible for the price, very convenient to the airport.
1 night trip
Jacksonville Plaza Hotel & Suites, Jacksonville
Outstanding5.0 / 5
Great room, no coffee in lobby
Room was great. Had to get up super early and there was no coffee in the lobby, girl at the desk said they didn't make it that early, sign showed coffee 24 hours a day... keep the coffee made!!
1 night trip
Jacksonville Plaza Hotel & Suites, Jacksonville
Outstanding5.0 / 5
Very nice hotel
Amazing
1 night trip with friends

See all reviews

Jacksonville Plaza Hotel & Suites, Jacksonville

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