Mandarin Oriental Ritz, Madrid

Photo gallery for Mandarin Oriental Ritz, Madrid

Lobby
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid

5.0 star property
Luxury hotel with 2 bars/lounges, near Prado Museum

9.7/10 Exceptional

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Pet friendly
  • Airport transfer
  • Gym
The price is $1,073
Price available on 5/30/2022
Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014
Main amenities
  • 153 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Retiro
  • Paseo del Prado - 1 min walk
  • Thyssen-Bornemisza National Museum - 3 min walk
  • Prado Museum - 5 min walk
  • El Retiro Park - 6 min walk
  • Plaza de Cibeles - 7 min walk
  • CaixaForum Madrid - 8 min walk
  • Gran Via Street - 8 min walk
  • Puerta de Alcala - 9 min walk
  • Plaza de Santa Ana - 10 min walk
  • Puerta del Sol - 10 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Madrid Recoletos Station - 11 min walk
  • Madrid Atocha Station - 14 min walk
  • Atocha Cercanías Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Mandarin Oriental Ritz, Madrid

Putting you in a great location within just a 10-minute walk of Prado Museum and Paseo del Prado, Mandarin Oriental Ritz, Madrid offers an airport shuttle (available 24 hours) for EUR 180 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or mani/pedis. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer up nice touches like iPod docks and espresso makers. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay free (dogs only)
  • Service animals welcome
  • Restrictions apply*
  • Up to 11 lbs
  • Pets must be supervised
  • Food and water bowls available
  • Pet sitting services offered

Internet

  • Internet
  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Parking
  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Other information

  • Other information
  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Supervised childcare (surcharge)
  • Children's games

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Dining

The Ritz Bar - Onsite cocktail bar.
Champagne Bar - Onsite Champagne bar. Open daily.
Gastronomic restaurant - Onsite fine-dining restaurant. Open daily.
Palm Court - Onsite restaurant. Open daily.
The Ritz Garden - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 5 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 5 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for EUR 5 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of EUR 45 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one-way, Maximum occupancy 6)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 132.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

9.7

Exceptional

10.0/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

SURESH, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
The hotel is brand new and in excellent conditions! Service was impeccable as expected in Mandarin Oriental hotels. The location is not my favorite though. But the hotel is fantastic!
Lobby Bar
Spa
Felipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The ladies and gentlemen from MO were extremely accommodating. It’s my opinion the best Hotel in Madrid by far. Congrats on the renovations and I hope to stay there again soon.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

First rate and most all the wonderful service
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning design amazing service the BEST in Madrid
The new renovated Mandarin Oriental Ritz is defiantly one of the chain's most beautiful properties in the world. The rooms are spacious and well equipped, you feel the thinking behind every detail. The service is great, they all do everything to make you feel special. We got a room upgrade for our anniversary. The garden's restaurant is fabulous highly recommended. The pool is beautiful designed and all is new and shiny. Don't hesitate!
Matan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The most luxurious hotel of Madrid
Great week-end with friends! Got our rooms upgraded, service was impeccable.
MATHIEU, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hakan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo lindo, renovado.
ANA, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Martha, 2-night trip
Verified Hotels.com guest review