Hotel Kompas, Bled

Horrible. Over a lengthy vacation in Eastern Europe, this was by far the most expensive hotel we booked all trip... we planned to splurge a little, get a great room at nice resort on beautiful Lake Bled to close out our vacation. Instead we were greeted with a hotel room that smelled like vomit. We were shocked that any hotel anywhere in the world would consider it okay to offer this room to anyone. We, of course, asked for a new room. After more than 20 minutes of fumbling at the computer, we were offered a different room. This one had absolutely terrible air conditioning... barely a hint of air coming out, and this was a hot, summer in Slovenia. We couldn't sleep. Had to try to sleep above the covers. Miserable. When we asked about this at the front desk, the agent shrugged and told us this was the case with the entire hotel. So, there you have it. At breakfast we were met with filthy napkins which looked like someone had cleaned a rusty boat with them. That was enough for us, and we cancelled the remainder of our reservation and (with help from Hotels.com) moved to a different hotel. It had no AC, but it supplied the room with two excellent fans that kept us cool and comfortable... and for LESS money. Sorry folks, but avoid this one.

Great location and friendly staff. The pool was great! I do travel frequently and I must say that I expected a little more for what we paid. The hotel could use some upgrades to take care of the signs of wear and tear. The breakfast was beautifully setup but lacking in flavor and enough variety. The room was on the small side but having the balcony with a view was a plus. Shower floor was a little beat up. We made great memories here but should we return, we'll most likely stay elsewhere.

You can comprised for many an unexpected things in your vacation, but one thing you are not – the quality of the WIFI. It was just an awful experience. We spent more than 4 hours just to make a reservation to our next stop. The internet connection was very very slow and crashed every short time. Sometimes there was no connection at all. According to the reception, it caused by the Chinese group that stayed at the hotel this evening, using many internet devices…… The spa and the swimming pool are very simple. It cost 10 euro for the spa. The swimming pool is free to use. Breakfast was more than good, tables not crowded and a lovely space and atmospheres. The staff in the restaurant was just perfect.

We did our reservations from the US to stay in Bled for 2 nights as part of a road trip we took in Europe. We requested accommodation for a family (2 adults and 2 children). On the day of arrival we called to inform the hotel that we will be checking in late and when we verified the details it turned out that the hotel did only have a room for 2 people and they were fully booked for the rest. They encouraged us to find something else in the region which is what we did. However we still stopped by the hotel and we were told that our room was given away. They also told us that there will be no charge at all since, being in high demand, they were able to avoid a loss.We came back to the hotel the next day and the manager assured us of the same thing however did not wanted to give us any documentation. Well we ended up still paying the first night as per regular cancellation policy on top of having to book something from the road the last minute.

(-) Room had very bad smell and the furniture was old. In bathroom was mold and on a towel was a long black hair. Staff on reception when checking in was kind of rude. We had to argue to get a room we had reserved. (+) breakfast was great. In the evening because of the rain we could borrow a hotel umbrella.