8/10 Very good
24 November 2022
Staff needs training.
The guy at the front door who received us (i think his name was vinicius) was horribly rude and left a very bad impression.
We arrived the day the bolsonaro supporters blocked off the airport so we were very late.
Instead of opening the door to welcome us as guests. He kept screaming at us in portuguese that we were in the wrong place (we werent)
Then he starts to yell in English before he finally realized that we were guests and opened the door for us.
I've never had an experience like that before at a hotel. Considering the neighborhood and the price point, i probably wouldnt stay here again because of that.
I've never had that happen at any other hotel in Brazil. Least of all near Avenida Paulista.
umar
umar, 2-night trip
Verified Hotels.com guest review