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Extended Stay America San Jose - Airport, San Jose

2.5 stars
55 E Brokaw RdSan JoseCA95112United States of America, ‏800-658-6760
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Good3.0 / 5
Location
Great location
Service
Service is poor
Amenities
Bad amenities
151See all 151 Hotels.com reviews
From 80 reviewsTripAdvisor Traveller Rating

Extended Stay America San Jose - Airport, San Jose

Hotel Info: 800-658-6760

from $100
  • Deluxe Studio One Queen Smoking
  • Deluxe Studio One King Non Smoking
  • Deluxe Studio Two Double Smoking
  • Deluxe Studio Two Double Non Smoking
  • Deluxe Studio One Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Hotel San Jose Airport
  • Extended Stay America San Jose Airport
  • Extended Stay America San Jose Airport Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

Airport shuttle service is offered for an extra charge of USD 15.00 per vehicle

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America San Jose - Airport, San Jose’s small print

Also known as

  • Extended Stay America Hotel San Jose Airport
  • Extended Stay America San Jose Airport
  • Extended Stay America San Jose Airport Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

Airport shuttle service is offered for an extra charge of USD 15.00 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 151 reviews

Extended Stay America San Jose - Airport, San Jose
Outstanding5.0 / 5
Really nice !!
It was really nice. Quite too. Close to freeway, we only go once a year ( family reunion ) So we usually get lost. Lol. But we get where we are going. I would stay there again. This year we took our grandson with us. That's him in the pool.
4 night family trip
Extended Stay America San Jose - Airport, San Jose
Good3.0 / 5
Not Great for the Money
Stayed here for sport tournament. Had kitchenette but poor quality stove and it was not stocked with plates, etc. You had to ask for it at the hotel front desk and when I did they didn't have a lot of things like a spatula. Said they ran out --- what? Shouldn't there be enough for every room? It's hard to flip a fried egg with a spoon. Place was small and not dirty but dingy and sort of run down with odd little repairs that were done poorly. For the price it felt "cheap" and run down. Also smelled weird.
4 night family trip
Extended Stay America San Jose - Airport, San Jose
Excellent4.0 / 5
Need to put customers first!
Quiet. Pullout bed for a person under 5 feet. The blanket they gave me was a mattress pad. Air conditioning works great. The closet, vanity, bath and toilet in same area so we had to take turns getting cleaned up and dressed each morning. Room fits three persons comfortably. The young lady who checked me in was very unfriendly , but everyone else was nice.You need to leave your identification at front desk to eat and to get a cart to move your luggage. They check identification to get towels, cookware, and they ask the customer to go down and get any item you may need for room. If you have a sleeping child and need toilet paper, well you get the picture!
2 night family trip
Extended Stay America San Jose - Airport, San Jose
Excellent4.0 / 5
The bed and pillows sucked! The hotel was clean and conveniently located to light rail station.
1 night trip
Extended Stay America San Jose - Airport, San Jose
Poor1.0 / 5
Horrible attitude!
This stay was horrible took nearly an hour to check in and front desk attitude was absolutely horrible!
1 night business trip

See all reviews

Extended Stay America San Jose - Airport, San Jose

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