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Extended Stay America San Jose - Airport, San Jose

2.5 stars2.5 stars
55 E Brokaw RdSan JoseCA95112United States of America
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2.9 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Comfort
Comfortable
183See all 183 Hotels.com reviews
From 93 reviewsTripAdvisor Traveller Rating

Extended Stay America San Jose - Airport, San Jose

from $93
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
  • Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
  • Deluxe Studio, Multiple Beds, Non Smoking
  • Deluxe Studio, Multiple Beds, Non Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

Also known as

  • Extended Stay America Hotel San Jose Airport
  • Extended Stay America San Jose Airport
  • Extended Stay America San Jose Airport Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Mandatory fees

Cash deposit: USD 100.00 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa tub
  • Golfing nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1997
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America San Jose - Airport, San Jose’s small print

Also known as

  • Extended Stay America Hotel San Jose Airport
  • Extended Stay America San Jose Airport
  • Extended Stay America San Jose Airport Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Mandatory fees

Cash deposit: USD 100.00 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 183 reviews

Extended Stay America San Jose - Airport, San Jose
Fair2.0 / 5
Not the best place to stay
Hotel was not very well maintained. Many areas seemed rundown or in construction, including a hallway with out carpeting. Breakfast area had doors that were broken so you had go outside the hotel and all the way around the building to the back access breakfast room. Door to bathroom had a broken handle and lock so it didn't close completely. Also there were several drawers in the room that were jammed or had broken pulls . We had to ask for a different room on check in because the one we initially were booked into smelled of cigarette smoke when though it was on a non smoking floor. Vending machines were not stocked which was too bad because this hotel wasn't near a convenience store.
1 night trip with friends
Extended Stay America San Jose - Airport, San Jose
Poor1.0 / 5
very disappointed
this is the worst hotel that i ever stay, room was not clean, my mother is stuff was stolen from hotel and file the police report.. many home less people were standing out side of the hotel..
3 night family trip
Extended Stay America San Jose - Airport, San Jose
Fair2.0 / 5
There was not enough staffing at the front desk during check until or out. Found drain stopper broken in bathroom sink, there was no breakfast witch was advised.
3 night business trip
Extended Stay America San Jose - Airport, San Jose
Outstanding5.0 / 5
Great fantastic staff
1 night romance trip
Extended Stay America San Jose - Airport, San Jose
Excellent4.0 / 5
If your mission is to go to a hotel to be left alone take care of your business and leave extended stay is the spot. not bad at all.
2 night business trip

See all reviews

Extended Stay America San Jose - Airport, San Jose

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