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Hilton Santa Cruz/Scotts Valley

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Overview of Hilton Santa Cruz/Scotts Valley

Hilton Santa Cruz/Scotts Valley

3.5 star property
Mountain hotel with outdoor pool, near Henry Cowell Redwoods State Park

8.4/10 Very good

1,037 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $114
Price available on 8/2/2023
Map
6001 La Madrona Drive, Santa Cruz, CA, 95060

Room options

About this area

What's nearby

  • Monterey Bay - 13 min drive
  • Santa Cruz Beach Boardwalk - 14 min drive

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 25 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 37 min drive

Restaurants

  • Ambrosia Indian Bistro - 3 min walk
  • Mountain Mike's - 4 min walk
  • Auntie Mame's - 15 min walk
  • The Redwood Sandwich Co - 15 min walk
  • ABC Chinese Restaurant - 17 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Hilton Santa Cruz/Scotts Valley puts you 5.8 mi (9.3 km) from Monterey Bay. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Stonehouse Bar and Grill, which serves Californian cuisine. There's an outdoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and bar.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 178 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 8 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Whale watching nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Conference space (7000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Fridge
  • Microwave

More

  • In-room safe (laptop compatible)

Special features

Dining

Stonehouse Bar and Grill – This restaurant specialises in Californian cuisine and only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

Does Hilton Santa Cruz/Scotts Valley offer free cancellation for a full refund?
Yes, Hilton Santa Cruz/Scotts Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on 8 Feb 2023 start from $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Santa Cruz/Scotts Valley?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hilton Santa Cruz/Scotts Valley?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Santa Cruz/Scotts Valley?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hilton Santa Cruz/Scotts Valley?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Santa Cruz/Scotts Valley and nearby?
Hilton Santa Cruz/Scotts Valley has an outdoor pool and a 24-hour fitness centre, as well as a hot tub and a garden.
Are there restaurants at or near Hilton Santa Cruz/Scotts Valley?
Yes, Stonehouse Bar and Grill offers Californian cuisine. Nearby restaurants include Ambrosia Indian Bistro (3-min walk), Mountain Mike's (4-min walk) and Taqueria Los Gallos (3.1 mi).

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hilton Scott’s Valley
We thought it would be a very good hotel to stay in based upon its ratings. Our stay turned out to be a disappointment when we saw the condition of the sofa & desk chair which were in dire need of replacement with new furnishings
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 3-night trip
Verified Hotels.com guest review

4/10 Fair

This is a Hilton Property?
From a name like the Hilton, there were a lot of unexpected issues we encountered. I expected this to be one of the better hotels I booked on my bay area trip, however, I think I liked a Best Western more than this property. Here are the negatives we encountered: 1) The phones in the room did not work so when I needed something from the front desk I had to walk all the way back down to the lobby. 2) I was told at check in that a crib would be in the room for my infant, however it wasn't and I had to go all the way back to the lobby to request one to be delivered 3) They ran out of extra pillows to request and use 4) The "office" chair was all scuffed up and looks like it had been around for 15+ years 5) My wife experienced a horrible smell coming from the shower when she used it 6) I was told at check in that a crib would be in the room for my infant, however it wasn't and I had to go all the way back to the lobby to request one to be delivered. All in all, for a Hilton, this was fairly disappointing.
Ryan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The friendly staff was amazing. Very happy that it was pet friendly.
Candice, 2-night trip
Verified Hotels.com guest review