Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
4-star hotel in Ellesmere Port with spa, indoor pool
- Free WiFi and free parking
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- Feature Double or Twin Room - Living Area [2/51]
- Feature Suite - Guest Room [3/51]
- Feature Suite - Guest Room [4/51]
- Feature Double or Twin Room - Guest Room [5/51]
- Classic Double or Twin Room - Guest Room [6/51]
- Classic Double or Twin Room - Bathroom [7/51]
- Classic Double or Twin Room - Bathroom [8/51]
- Exterior [9/51]
- Property Grounds [10/51]
- Terrace/Patio [11/51]
- Family Room - Hotel Bar [12/51]
- Hotel Bar [13/51]
- Restaurant [14/51]
- Restaurant [15/51]
- Breakfast Area [16/51]
- Spa [17/51]
- Treatment Room [18/51]
- Sauna [19/51]
- Lobby [20/51]
- Fitness Studio [21/51]
- Gym [22/51]
- Gym [23/51]
- Hotel Interior [24/51]
- Meeting Facility [25/51]
- Classic Double or Twin Room - Living Area [26/51]
- Feature Suite - Living Area [27/51]
- Executive Double Room - Living Area [28/51]
- Feature Suite - Living Area [29/51]
- Feature Double or Twin Room - Guest Room [30/51]
- Family Room - Bathroom [31/51]
- Garden [32/51]
- Terrace/Patio [33/51]
- Exterior [34/51]
- Restaurant [35/51]
- Restaurant [36/51]
- Spa [37/51]
- Spa [38/51]
- Spa Treatment [39/51]
- Feature Double or Twin Room - Guest Room [40/51]
- Family Room - Guest Room [41/51]
- Family Room - Guest Room [42/51]
- Feature Double or Twin Room - Living Area [43/51]
- Feature Suite - Living Room [44/51]
- Nail Salon [45/51]
- Nail Salon [46/51]
- Treatment Room [47/51]
- Family Room - Guest Room [48/51]
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Good
Location
Great location
Pool
Great pool
Value for money
Value for money could be better
Bar and Beverages
Bar could improve
TripAdvisor Traveller Rating: 4
From 2,133 reviews
Hotels.com® Rewards
Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
from $73- Family Room
- Classic Double Room
- Classic Double Room (King)
- Deluxe Suite (Feature Suite)
- Deluxe Double Room (Feature King)
- Executive Double Room (King)
At a glance
Key facts
Hotel size
- This hotel has 72 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 11 AM
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Recent reviews
Good 7.6 From 148 reviews
Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
Good
Disappointing
When we arrived at the hotel it looked great - the buildings are located in beautiful wooded grounds with plenty of parking. From then on it went downhill. The room was spacious, but was showing signs of wear although reasonably clean. We had an evening meal in the restaurant. It was quite a long wait to order drinks and food, so we ordered both at the same time. Mistake! Appetizers were finished before the drinks arrived, and although the menu looked interesting the food when it came was nothing special. It was then a long wait for desserts - eventually we grew tired of sitting looking at empty glasses so gave-up and found someone for the bill
Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
Very Good
Still smoking at front doors! Come on management!
The hotel still permits smoking immediately outside the front reception doors which is most unfortunate; it's disgusting to inhale second hand smoke on a beautiful sunny morning when all you want is a deep breath of fresh air! Otherwise hotel is good as ever and I would recommend.
Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
Exceptional
Weekend away
Great stay for a young family. Staff were really friendly.
Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
Good
There are a number of basic things wrong. There was no heating in the room but the hotel povided an electric radiator and the shower screen was mouldy. At dinner the first thing you saw was a table scattered with me menus and cutlery. We waited an hour for dinner with no apology. When it did arrive the steak was excellent. At breakfast there were no plates and no teaspoons. All small things but indicitive of hotel management issues. On the plus side the staff were polite and friendly.
Macdonald Craxton Wood Hotel & Spa, Ellesmere Port
Fair
Overall stay was OK - Room good however breakfast was an unmitigated disaster ! Often quoted is the line ‘ you can guarantee there’ll be an issue with Kitchen if you can’t get them to even fry an egg properly ! ‘ Why have a help yourself toaster when it either hardly toasts bread or incinerates it on second run through ? Sister Hotel - Hill Valley Golf & Country Club @ Whitchurch is a better choice i m o
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