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The Hotel Luzern, Autograph Collection, Lake Lucerne

5 stars
Sempacherstrasse 14LucerneLU6002Switzerland, ‏‎800-491-6126
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Value for money
Poor value for money
48See all 48 Hotels.com reviews
From 321 reviewsTripAdvisor Traveller Rating

The Hotel Luzern, Autograph Collection, Lake Lucerne

Hotel Info: 866-539-8117

from $356
  • Loft (Garden & Park Suite)
  • Deluxe Studio
  • Suite
  • Junior Suite, Corner
  • Junior Suite, Corner
  • Deluxe Studio
  • Penthouse (Junior Suite)
  • Deluxe Penthouse (Junior Suite)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Train station pickup *

Parking

  • Valet parking *

Offsite

  • Shopping center shuttle *

  • Casino shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel Lucerne
  • Hotel Luzern Autograph Collection Lucerne
  • Hotel Luzern Autograph Collection
  • Luzern Autograph Collection Lucerne
  • Luzern Autograph Collection

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.55 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs CHF 35 per day

Rollaway beds are available for CHF 120 per night

Breakfast is offered for an extra charge of CHF 30 for adults and CHF 15 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 25 per accommodation, per night

WiFi is available in guestrooms for CHF 9.99 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CHF 12.49 per stay (rates may vary)

Casino shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • Number of meeting rooms - 15
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Asian cuisine.

The Hotel Luzern, Autograph Collection, Lake Lucerne’s small print

Also known as

  • Hotel Lucerne
  • Hotel Luzern Autograph Collection Lucerne
  • Hotel Luzern Autograph Collection
  • Luzern Autograph Collection Lucerne
  • Luzern Autograph Collection

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.55 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs CHF 35 per day

Rollaway beds are available for CHF 120 per night

Breakfast is offered for an extra charge of CHF 30 for adults and CHF 15 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 25 per accommodation, per night

WiFi is available in guestrooms for CHF 9.99 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CHF 12.49 per stay (rates may vary)

Casino shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 48 reviews

The Hotel Luzern, Autograph Collection, Lake Lucerne
Outstanding5.0 / 5
Modern, perfect hotel
Best hotel in Luzern. Huge modern rooms, quiet, close to everything. If you stay at another hotel you're wasting your money.
3 night family trip
The Hotel Luzern, Autograph Collection, Lake Lucerne
Outstanding5.0 / 5
Very nice hotel
The hotel is top class but the approach suffers due to road construction in the neighborhood, which I believe will finish in October. It is close to lake, museums and other attractions. Staff are friendly and helpful and the breakfast was nice. We were upgraded to a penthouse room, which was exceptional
1 night romance trip
The Hotel Luzern, Autograph Collection, Lake Lucerne
Outstanding5.0 / 5
A gem in a beautiful city
This place is wonderful. We've never had more helpful and friendly service at a hotel. The location is great... a few blocks from the train station, close enough to be convenient but far enough to be quiet. If you're planning to see the Rosengart Gallery this hotel is just two or three blocks away. The food is excellent too. We would definitely go back.
5 night romance trip
The Hotel Luzern, Autograph Collection, Lake Lucerne
Excellent4.0 / 5
Good Hotel Near Train Station
The rooms in this hotel are very modern, although the decor may be more for design than function (e.g., lack of wall plugs by the bed). The bathrooms are large (even in the studio deluxe I had) and clean. The hotel is easily within walking distance from the train station. It also has a nice bar downstairs with very friendly bartenders. I'd recommend this hotel if you can get a good price.
2 night trip
The Hotel Luzern, Autograph Collection, Lake Lucerne
Outstanding5.0 / 5
Great boutique hotel
Great hotel with a park view, good location, rooms are modren and really comfortable.
1 night trip with friends

See all reviews

The Hotel Luzern, Autograph Collection, Lake Lucerne

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