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The Hotel Luzern, Autograph Collection, Lucerne

5-star5 stars
Sempacherstrasse 14LucerneLU6002Switzerland

Luxury hotel with restaurant, near Chapel Bridge
  • Free WiFi
Fabulous8.8
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Value for money
Value for money could be better
38See all 38 Hotels.com reviews
From 432 reviewsTripAdvisor Traveller Rating

The Hotel Luzern, Autograph Collection, Lucerne

from $241
  • Junior Suite, Park View, Corner
  • Deluxe Studio
  • Suite, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 15
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Hotel Luzern, Autograph Collection, Lucerne’s small print

Also known as

  • Hotel Lucerne
  • Hotel Luzern Autograph Collection Lucerne
  • Hotel Luzern Autograph Collection
  • Luzern Autograph Collection Lucerne
  • Luzern Autograph Collection

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.95 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs CHF 35 per day

Rollaway beds are available for CHF 120.0 per night

Breakfast is offered for an extra charge of CHF 30 for adults and CHF 15 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 25 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Hotel Luzern, Autograph Collection, Lucerne

Landmarks

  • Heart of Lucerne
  • Chapel Bridge - 4 min walk
  • Lucerne Town Hall - 7 min walk
  • Loewenplatz - 15 min walk
  • Swiss Transportation Museum - 38 min walk
  • Jesuit Church - 5 min walk
  • Rosengart Collection - 7 min walk
  • Franciscan Church - 7 min walk

Getting around

  • Zurich (ZRH) - 45 min drive
  • Lucerne Station - 6 min walk
  • Werftestrasse Luzern Station - 12 min walk
  • Hergiswil Station - 12 min drive
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.8 From 38 reviews

The Hotel Luzern, Autograph Collection, Lucerne
Exceptional10.0
Comfort & luxury for family or romantic getaway
Outstanding, very comfortable experience either for family, or romantic getaway. Our suite was like a treehouse (albeit an elegant one), big picture windows overlooking the park. All of the amenities were perfect, the staff unfailingly polite and efficient, the location central and convenient. Five stars all the way around.
Joshua, us2 night family trip
The Hotel Luzern, Autograph Collection, Lucerne
Exceptional10.0
Modern, perfect hotel
Best hotel in Luzern. Huge modern rooms, quiet, close to everything. If you stay at another hotel you're wasting your money.
A Traveler, us3 night family trip
The Hotel Luzern, Autograph Collection, Lucerne
Exceptional10.0
Very nice hotel
The hotel is top class but the approach suffers due to road construction in the neighborhood, which I believe will finish in October. It is close to lake, museums and other attractions. Staff are friendly and helpful and the breakfast was nice. We were upgraded to a penthouse room, which was exceptional
Patrick, us1 night romance trip
The Hotel Luzern, Autograph Collection, Lucerne
Exceptional10.0
A gem in a beautiful city
This place is wonderful. We've never had more helpful and friendly service at a hotel. The location is great... a few blocks from the train station, close enough to be convenient but far enough to be quiet. If you're planning to see the Rosengart Gallery this hotel is just two or three blocks away. The food is excellent too. We would definitely go back.
A Traveler, us5 night romance trip
The Hotel Luzern, Autograph Collection, Lucerne
Very Good8.0
Good Hotel Near Train Station
The rooms in this hotel are very modern, although the decor may be more for design than function (e.g., lack of wall plugs by the bed). The bathrooms are large (even in the studio deluxe I had) and clean. The hotel is easily within walking distance from the train station. It also has a nice bar downstairs with very friendly bartenders. I'd recommend this hotel if you can get a good price.
A Traveler, us2 night trip

See all reviews

The Hotel Luzern, Autograph Collection, Lucerne

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