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The Crown Palais New Hankyu Kochi

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Lobby
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
Presidential Suite, 2 Double Beds, Smoking | In-room safe, desk, laptop workspace, soundproofing

Overview of The Crown Palais New Hankyu Kochi

The Crown Palais New Hankyu Kochi

3.5 star property
Riverfront hotel with 3 restaurants, near Kochi Sunday Market

8.2/10 Very good

485 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
Map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861

Room options

About this area

What's nearby

  • Heart of Kochi

Getting around

  • Kochi (KCZ-Ryoma) - 14 min drive

Restaurants

  • La Vita - 2 min walk
  • Mephistopheles - 4 min walk
  • Myojinmaru - 5 min walk
  • Yairo Tei - 6 min walk
  • Resort Dining Se Relaxer - 7 min walk

About this property

The Crown Palais New Hankyu Kochi

Located near a train station, The Crown Palais New Hankyu Kochi is a great choice for a stay in Kochi. You can relax with a drink at the bar/lounge, and the 3 restaurants are nice spots to grab a bite to eat. Fellow travellers say good things about the helpful staff and nice bathrooms.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (JPY 1000 per night)
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Shopping

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1985
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 per person

Children & extra beds

  • Cots/infant beds are available for JPY 1100.0 per night

Parking

  • Valet parking costs JPY 1000 per night

Pool, spa, & gym (if applicable)

  • Children under 7 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Crown Palais New Hankyu Kochi Hotel
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Kochi
Crown Palais New Hankyu
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

Frequently asked questions

Does The Crown Palais New Hankyu Kochi offer free cancellation for a full refund?
Yes, The Crown Palais New Hankyu Kochi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Crown Palais New Hankyu Kochi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Crown Palais New Hankyu Kochi?
Sorry, pets aren't allowed.
Is parking offered on site at The Crown Palais New Hankyu Kochi?
Yes. Valet parking costs JPY 1000 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Crown Palais New Hankyu Kochi?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
What is there to do at The Crown Palais New Hankyu Kochi and nearby?
Recommended spots to visit include Kochi Sunday Market (3-min walk) and Kochi Literary Museum (6-min walk), along with Tosa Yamauchi Family Treasury and Archives (6-min walk) and Yamauchi Shinto Shrine (7-min walk).
Are there restaurants at or near The Crown Palais New Hankyu Kochi?
Yes, there are 3 on-site restaurants. Nearby restaurants include Mephistopheles (4-min walk), Myojinmaru (5-min walk) and Yairo Tei (6-min walk).
What's the area around The Crown Palais New Hankyu Kochi like?
The Crown Palais New Hankyu Kochi is located by the river, a short 3-minute walk from Kochi Sunday Market and 5 minutes' walk from Hirome Market. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.0/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

HISAKO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kae, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHINJI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Katsuhiro, 1-night trip
Verified Hotels.com guest review

8/10 Very good

TORU, 2-night trip
Verified Hotels.com guest review

6/10 Good

HITOMI, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Kiyoko, 1-night trip
Verified Hotels.com guest review

8/10 Very good

yoshii, 2-night trip
Verified Hotels.com guest review

8/10 Very good

RYO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hiroyuki, 5-night trip
Verified Hotels.com guest review