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Hilton Garden Inn Memphis East Germantown, TN

Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Exterior
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds
Egyptian cotton sheets, premium bedding, pillow-top beds
Egyptian cotton sheets, premium bedding, pillow-top beds

Overview of Hilton Garden Inn Memphis East Germantown, TN

Hilton Garden Inn Memphis East Germantown, TN

3.0 star property
Art Deco hotel in Germantown with restaurant and bar/lounge

9.0/10 Superb

237 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
6811 TraVure South, Germantown, TN, 38138

Room options

About this area

What's nearby

  • University of Memphis - 15 min drive
  • Memphis Zoo - 17 min drive
  • Wolfchase Galleria - 19 min drive
  • Simmons Bank Liberty Stadium - 20 min drive
  • Graceland - 19 min drive

Getting around

  • Memphis International Airport (MEM) - 17 min drive
  • Memphis Central Station - 22 min drive

Restaurants

  • Swanky's Taco Shop - 7 min walk
  • Ruth's Chris Steak House - 3 min drive
  • P.F. Chang's - 3 min drive
  • Seasons 52 - 3 min drive
  • The Capital Grille - 3 min drive

About this property

Hilton Garden Inn Memphis East Germantown, TN

Hilton Garden Inn Memphis East Germantown, TN is a great choice for a stay in Germantown. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (aged 17 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (6600 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (once per stay)
  • Mobile key entry

Special features

Dining

The Garden Grille & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per day

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.00 for adults and USD 10.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from May to September
  • Children under 17 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global).

Policies

<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Frequently asked questions

Does Hilton Garden Inn Memphis East Germantown, TN offer free cancellation for a full refund?
Yes, Hilton Garden Inn Memphis East Germantown, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Memphis East Germantown, TN?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Memphis East Germantown, TN on 26 February 2023 start from €147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Memphis East Germantown, TN?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hilton Garden Inn Memphis East Germantown, TN?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Memphis East Germantown, TN?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Memphis East Germantown, TN and nearby?
Hilton Garden Inn Memphis East Germantown, TN has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's an on-site restaurant, The Garden Grille & Bar. Nearby restaurants include Swanky's Taco Shop (7-min walk), Germantown Commissary (2 mi) and Southern Social (2 mi).

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and welcoming
Clean and friendly. Stayed one night after move out of my apartment.
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel!! Clean, friendly staff, and great location!
Bobby, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dinesh, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marvin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff attitude, rudeness
2-night family trip
Verified Hotels.com guest review

6/10 Good

Just average
The staff was very friendly and efficient. However, the TV in my room did not work. There were dirty sheets and towels in the hallway right next to my room which were there all night. I reported it the next morning. Room was clean, but curtains were torn from track so would not close all the way.
Deborah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing experience and we enjoyed the comfort of the hotel and staff!
Kena, 2-night family trip
Verified Hotels.com guest review